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Social Media Manager Job at Acryl Data in Palo Alto
Social Media Manager Job at Acryl Data in Palo AltoMediabistro • Palo Alto, CA, United States
Social Media Manager Job at Acryl Data in Palo Alto

Social Media Manager Job at Acryl Data in Palo Alto

Mediabistro • Palo Alto, CA, United States
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DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility.

The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos.

About This Role We're looking for a strategic Social Media Manager who can build DataHub's voice across social media platforms and connect with our global community of data and AI professionals, enterprise decision-makers, and open source contributors.

You'll develop comprehensive social media strategies that drive real business impact while managing everything from executive thought leadership to community engagement. This role combines strategic thinking with hands-on execution—perfect for someone who loves both big-picture planning and creative day-to-day work.

What We're Looking For Strategic : You think big picture about how social media fits into our overall marketing and business strategy, understanding how to position DataHub differently for various audience segments.

Tactical : You're comfortable rolling up your sleeves to write copy, create graphics, manage publishing schedules, and handle the day-to-day execution that makes strategies successful.

Creative : You have a keen eye for engaging content and can translate complex technical concepts into compelling social media posts that resonate with diverse audiences.

Analytical : You make data-driven decisions, continuously optimize based on performance metrics, and can demonstrate ROI from social media initiatives.

Key Responsibilities Strategic Planning & Positioning Develop and execute DataHub's comprehensive social media strategy across LinkedIn, Twitter, YouTube, Reddit, and emerging platforms

Define tailored positioning strategies for key audiences : open source community, enterprise buyers, prospective talent, investors, and media

Lead platform expansion and optimization, including launching DataHub on new channels

Conduct competitive analysis and market research to inform strategic positioning

Stay current with platform algorithm changes, new features, and best practices

Create high-quality, engaging social media content including copy, graphics, videos, and interactive posts tailored to our unique audience segments

Build and maintain content calendars, templates, and creative asset libraries in coordination with the broader marketing team

Actively engage with community members, respond to inquiries, participate in industry conversations, and monitor brand mentions

Manage relationships with creative contractors and freelancers, including developing creative briefs

Analytics & Performance Optimization Establish KPIs and measurement frameworks to track social media ROI, engagement metrics, and business impact

Analyze performance data to identify trends, optimize content, and inform strategic decisions

Create comprehensive reports with actionable insights and recommendations

Program Development & Management Build comprehensive social media programs from concept to execution

Build and manage employee advocacy program to amplify organic reach and establish executive social media presence

Develop frameworks for leveraging employee influencers, investor networks, and open source community advocates

Create systems for content approval, publishing workflows, and quality control

Executive Thought Leadership & Social Media Management Manage and optimize LinkedIn presence for DataHub's C-Suite executives

Develop thought leadership content strategies for key executives

Coach executives on social media best practices and personal branding

Create systems for employee social media training and enablement

Community Engagement & Social Listening Conduct ongoing social listening to monitor brand mentions, industry conversations, and competitive intelligence

Actively participate in relevant conversations from DataHub's brand accounts

Engage with community members, respond to inquiries, and build relationships

Identify opportunities for DataHub to contribute value to industry discussions

Monitor and respond to customer feedback and community sentiment

Required Qualifications 4+ years of B2B social media marketing experience , preferably in technology, developer tools, or open source companies

Proven track record managing social media for companies with demonstrable growth metrics

Platform expertise with LinkedIn, Twitter, YouTube, and Reddit, including deep understanding of algorithm changes and best practices

Strong copywriting skills with portfolio demonstrating ability to create engaging content for technical audiences

Data-driven mindset with experience using analytics to optimize campaigns and demonstrate ROI

Project management experience coordinating multiple campaigns, stakeholders, and external contractors

Portfolio required : Please include 3-5 examples of successful social media campaigns you've led, including metrics and outcomes

Preferred Qualifications Experience in data technology, developer tools, or open source ecosystems

Background in B2B marketing with multi-stakeholder audience management

Experience managing executive social media presence and thought leadership programs

Knowledge of employee advocacy platforms and influencer marketing

Experience with video content creation and YouTube channel management

Understanding of developer communities and technical social media landscapes

Previous experience building social media programs from the ground up

Familiarity with HubSpot, Asana, Canva, and Figma

Benefits and Perks We invest in people so they can do their best work and enjoy doing it. Our benefits reflect the way we build : practical, thoughtful, and designed to support long-term growth.

Competitive compensation

We offer salaries that reflect your skills, experience, and the impact you make. You bring value—we make sure you're recognized for it.

Equity for everyone

Every team member receives an ownership stake in the company. When we grow, you grow with us.

This is a hybrid role with the expectation that you will work from our Palo Alto office a minimum of three days per week.

Location flexibility

Home office, coworking space, or something in between? We support your ideal setup. You’ll receive a monthly coworking stipend to use whenever you need a change of pace or in-person collaboration time.

Your well-being matters. We cover 99% of medical, dental, and vision premiums employees, and 65% for dependents.

Flexible savings accounts

We offer FSAs to help cover planned or unexpected healthcare costs. You can also opt into a Dependent Care FSA to support family needs.

Support for every path to parenthood

Through Carrot Fertility, we provide inclusive fertility benefits and family-forming support. All U.S. employees have access, regardless of age, gender identity, or family structure.

Time off that works for you

We trust you to take the time you need. Our unlimited PTO and sick leave policy is designed for flexibility, rest, and real life.

Why Join Us DataHub is at a rare inflection point : we’ve achieved product-market fit, earned the trust of leading enterprises, and secured backing from top-tier investors like Bessemer Venture Partners and 8VC. The context platform market is expected to grow from $1B to $9B in the next five years—and we’re leading the way.

By joining our team, you’ll :

Tackle high-impact challenges at the heart of enterprise AI infrastructure

Ship production systems that power real-world use cases at global scale

Collaborate with a high-caliber team of builders who’ve scaled some of the most influential data tools in the world

Build the next generation of AI-native data systems, including conversational agents, intelligent classification, automated governance, and more

If you're passionate about technology, enjoy working with customers, and want to be part of a fast-growing company changing the industry, we want to hear from you!

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Social Media Manager • Palo Alto, CA, United States

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