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Datacenter Service Technician
Datacenter Service TechnicianEnergy Jobline ZR • Santa Clara, CA, US
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Datacenter Service Technician

Datacenter Service Technician

Energy Jobline ZR • Santa Clara, CA, US
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Job Description

Datacenter Service Technician

Pay Rate : $45.00 / HR W2

Hours : Monday-Friday, 9am-6pm

Location : Santa Clara, CA

Duration : 6+ months

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Diagnosing and troubleshooting failed systems onsite, including updating BIOS / BMC / CPLD FW and FRU, DMI.
  • Providing detailed analysis and recommending necessary replacement parts.
  • Executing internal components swaps from a malfunctioning blade sled to a new blade sled.
  • Collaborating and coordinating closely with the designated onsite lead to ensure all tasks are properly aligned and executed.

REQUIREMENTS :

  • Work experience in large enterprises or certification in Windows and Linux environments is a plus
  • Emphasize break / fix experience and on-site customer service experience
  • Hands-on experience with servers (Supermicro, EMC, DELL, HP)
  • Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
  • Strong technical communication skills to lead investigations with engineers of multiple disciplines
  • Strong written and verbal communication skills, project management skills, and solid time management skills
  • Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
  • Ability to work in a challenging, dynamic, and fast-paced environment with the ability to identify and elevate issues promptly, and be proactive in driving solutions
  • Full professional proficiency in English (read / write / speak)
  • Required Tools and Equipment :

  • Laptop Computer
  • Smartphone with the Field Nation Application installed and functional
  • Standard Hand Tools necessary for IT hardware repair and troubleshooting
  • J-18808-Ljbffr

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