TMC Senior Specialist 2025-02609

Job Title

This position is critical to ensuring effective management of the transportation network.

Job Description and Functions

Open Until Filled GENERAL DESCRIPTION : This position is responsible for providing critical safety information concerning roadways 24 hours per day. Requires a great deal of judgment to draw information from various roadway sensors. Assigns duties to shift workers. Maintains organization of the crew during demanding times to ensure optimal efficiency of the TMC. Recommends new policies and procedures and ensures compliance with existing policies and procedures. Conducts preparedness training to analyze points of weakness when responding to various public safety issues. This Position Offers : $2,000 Hiring Bonus (eligibility details in Notes Section) Comprehensive Health, Dental, and Vision Insurance, plus Short-and Long-Term Disability A Secure Future : Pension Plan with a 14.94% state contribution Optional 457B Retirement Plan with a state contribution Generous Paid Time Off for Vacation, Sick Leave, and 10 Paid Holidays

Essential Functions

• Provide critical safety information concerning roadways 24 hours per day.
• Requires a great deal of judgment to draw information from various sensors (weather, speed, visibility, traffic volume, webcams, etc.) as well as from reports of plow operators, maintenance foremen, and volunteer citizens.
• Provides technical expertise in the TMC.
• Assign duties to shift workers.
• Review / audit work of shift workers.
• Maintain organization of the crew during demanding times to ensure optimal efficiency of the TMC.
• Recommend new / modified policies and procedures, as well as ensure compliance with existing policies and procedures.
• Act as an intermediary between employees, departments, and train new employees.
• Conducts preparedness training to analyze points of weakness and areas of strength when responding to various public safety issues.
• Monitors the particular project / program and ensures devices are properly maintained.

Qualifications

PREFERENCES / AGENCY REQUIREMENTS : Applicant must be able to type 35 wpm KNOWLEDGE : Knowledge of ITS devices used by WYDOT. Ability to multitask in a fast-paced environment under stressful situations; ability to adjust readily to changing priorities. Ability to learn new computer programs while having experience with common computer programs such as Microsoft Office. Ability to read, interpret, and communicate technical information. Ability to solve problems, prioritize duties, and complete required tasks effectively. Knowledge of troubleshooting techniques to resolve operational and technical issues. The ability to gather relevant information from a variety of sources and disseminate that information accordingly. Demonstrate effective written and verbal communication skills, including proper English diction, grammar, and spelling. Ability to make decisions independently, as necessary, using the best available information at the time. Ability to be organized, responsible, and timely. Excellent customer service skills.

MINIMUM QUALIFICATIONS :

Education :

Bachelor's Degree

Experience :

0-2 years of progressive work experience (typically in Technical Operations with acquired knowledge at the level of a TMC Specialist OR 3-5 years of progressive work experience (typically in Technical Operations) with acquired knowledge at the level of a TMC Specialist

Certificates, Licenses, Registrations :

None

Necessary Special Requirements

NOTES : FLSA : Non-Exempt The Wyoming Department of Transportation is a Drug-Free Workplace.E-Verify : WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Qualifying eligibility and criteria for the hiring bonus Temporary employees accepting a full-time position Acceptance of a permanent full-time non-exempt / exempt position posted for public recruitment Current employees accepting a promotional opportunity - recruitment must have been opened to the public One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, and funds will be recouped from final pay. Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date. Employees would only be eligible for one (1) hiring bonus in a 12-month period. If the employee elects to downgrade through an active recruitment and / or appointment during the twelve (12) month period, they would be required to pay the bonus back.

Supplemental Information

Working for the State of Wyoming means more than a job it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life. Employees enjoy : Comprehensive health coverage medical, dental, and vision plans for you and your family Voluntary Benefits including life insurance for you and family members, ambulance, pet insurance, short / long-term disability, flex spending and health savings accounts Multiple retirement options including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security Generous paid leave and flexible schedules vacation, sick leave, paid FMLA and 11 paid holidays each year Public Service Loan Forgiveness eligibility for those with qualifying student loans Training and professional development to support your career growth and advancement Employee Assistance Program Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts Wellness Program Earn paid time off and incentives by focusing on your personal health WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

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