Behavioral Health Customer Service RepresentativeVirtualVocations • Des Moines, Iowa, United States
Behavioral Health Customer Service Representative
VirtualVocations • Des Moines, Iowa, United States
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A company is looking for a Customer Service Representative in the Behavioral Health team.
Key Responsibilities
Create emotional connections with members to support their health needs
Review member claim history and maintain financial data as necessary
Explain members' rights and responsibilities according to their contracts
Required Qualifications
1+ years of experience in a call center environment
Experience using Microsoft Office products, specifically Excel, Outlook, and Word
High School Diploma or GED
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Customer Service Representative • Des Moines, Iowa, United States