Administrative Specialist II - Intake Conway Business Office

Administrative Specialist II - Intake

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II - Intake in the Conway Business Office is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Waccamaw Center for Mental Health, 164 Waccamaw Medical Park Drive, Conway, SC 29526. Under direct supervision of the office manager, perform a variety of administrative duties in the Conway Business Office of Waccamaw Center for Mental Health.

Responsibilities for the Administrative Specialist II Include :

• Patient registration / Intake - ensure that all new patients' complete registration per OMH policy and quality standards.
• Patient Insurance - confirm patient insurance information is updated in the EMR - Electronic Medical Record
• Voter Registration - Per SC law, offers patients assistance with voter registration
• Schedule appointments - monitor the schedules of assigned clinical / medical staff to ensure maximum efficiency of patient care hours and consistently backfills any canceled appointments.
• Bank deposits - complies with Division of Financial Services policies and procedures in collecting payments and demonstrate fiscal responsibility by informing patients of their balances and requesting payment. Ensure payment received from patient or payor source are posted to patient account.
• Customer service - greet patient upon entering the clinic and be responsive to need of patient / visitor / family member while showing respect at all times.
• Quality insurance - patient record must be complete and updated when indicated at all times
• Corporate compliance - must adhere to Corporate Compliance Plan and Policy.
• Communication with all clinicians and physicians concerning treatment of patient.
• Process medical records in accordance with all OMH policies and any other support to clinicians / nurses / physicians / clinic director and clinic assistant director as well as clinic office manager.

Minimum and Additional Requirements

Additional Requirements

Preferred Qualifications

Additional Comments

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees :