Restaurant General Manager
Our Restaurant General Manager (RGM) will take hands-on responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service.
Role :
- Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner
- Ensuring that the restaurant is a safe place for Team Members to work and customers to visit
- Addressing and resolving customer complaints quickly and professionally
- Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same
- Handling difficult HR issues as they arise, including disciplinary write-ups and terminations
- Taking an entrepreneurial "ownership" approach to the management of your restaurant
- Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office
Requirements :
Self-motivated, ambitious and outgoingExcellent team-based leadership skillsExcellent customer service, verbal and written communication skillsProven track record of P&L accountabilityAbility to lead by example and to convey a sense of urgency to staff members concerning all aspects of the businessBasic computer proficiency, particularly email and laptopBackground checks are run on all management employeesMust have a reliable transportation