Talent.com
Audit Moving Consultant
Audit Moving ConsultantThe Suddath Companies • Uxbridge, MA, US
Audit Moving Consultant

Audit Moving Consultant

The Suddath Companies • Uxbridge, MA, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

Join to apply for the Audit Moving Consultant role at The Suddath Companies

The position is responsible for global assignment services to our clients and their employees and families, coordinating the smooth transition of the assignee and family to their new location, and providing ongoing support during the assignment, including repatriation where appropriate.

What We Offer

  • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
  • Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
  • Paid Time Off (PTO) and paid company holidays
  • A tuition reimbursement plan where employees are encouraged to continue their education and development
  • For more information on our benefit offerings, please visit the career page and view our employee benefits

Accountabilities

This role will deliver the range of relocation services offered by Sterling Lexicon to its client base and to deliver financial and operational value to Sterling Lexicon.

Key Responsibilities

  • File Management : learn and administer client's policies; develop relationships with clients; answer client queries about the moving process; provide requested information in a timely manner; return calls or respond within 24 hours; escalate cost overruns to the line manager; liaise with moving services department; initiate processes; manage Transit Cover; respond to assignee queries before the move is passed to a dedicated Consultant; perform cost comparisons; manage billing files; assist with audits and follow-ups; answer cost sheets and invoices questions; meet KPIs.
  • Client Liaison : keep the client informed of progress; ensure client satisfaction; support relevant Manager or CSM at client meetings; update client documentation as needed; follow up with agents for backups; keep Helix updated with complete notes for client view; ensure data accuracy for client reports.
  • Team : provide support to all members; suggest process improvements and cost savings; assist team with assignee file management and daily coverage; update documentation as requested.

    • Qualifications

  • 3-5 years' experience in relocation services
  • Excellent verbal & numerical reasoning
  • Can-do attitude - positive and personable
  • Resilient under stress
  • Passionate about providing good customer service
  • Innovative and able to challenge existing processes
  • Ability to adapt to change
  • Honest and ethical approach to business
  • Ability to prioritise tasks and work on own initiative

    • The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Audit Consultant • Uxbridge, MA, US