Student Accounts Representative

Student Accounts Representative

ID : 2025-2159

Category : Business Office

Type :

FLSA Status : Non-Exempt

Benefit Eligible : Benefit Eligible

Location : St. Paul, Minnesota

Office Location : Anderson Center

Job Summary

Provides counsel to students regarding their student accounts from all programs of the University.

Responsibilities

Primary responsibilities :

Student Accounts - 70%

• Provides counsel to students and their authorized and proxy users, from all programs and schools, regarding their student account.
• Provides first level problem solving and explains Bethel policies to students and their authorized and proxy users.
• Handles cases of little to no concern.
• Coordinates and executes past due account maintenance.
• Processes payments and enters them into the ERP system.

Scholarship Checks - 10%

Business Office Support - 15%

Title IV Aid Processing - 5%

Additional Responsibilities :

Bethel's mission is to educate and equip students to lead lives of impact through transformative academics in a Christ-centered community. Bethel's employee community plays a central role in developing our students as whole and holy persons. To carry out this mission, Bethel uses the foundation of our guiding documents, the Affirmation of Faith, Community Covenant, and Key Policies. Bethel expects all employees to actively participate in creating our Christ-centered community by agreeing with and abiding by our core beliefs in the Affirmation of Faith and supporting all other beliefs as Biblical, responsible, and thoughtful approaches while avoiding dissension and divisiveness. Employees teach and mentor students and help one another uphold our Community Covenant commitments. As a result of these expectations, all University employees act as ministers of the gospel of Jesus Christ by actively partnering with the University to carry out its mission and foster Bethel's Christ-centered covenant community.

Other Duties : The essential functions, tasks and responsibilities of this position may change from time to time. Bethel University reserves the right to add or omit duties and responsibilities at the discretion of the University or its leadership. Additional tasks or duties required of the position, will be communicated to the incumbent with specificity to ensure the employee may perform their role with complete understanding. This job description is intended to describe the general level of work being performed; it is not intended to be all-inclusive.

Required Skills

Experience

No previous experience required.

Education

High School Diploma or equivalent.

Additional Information

Travel : This position requires no travel.

Work Environment :

This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop and / or laptop computers, photocopiers and smartphones.

The work environment involves working for a suburban, Christian university in which all employees are expected to have a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of the University, and an agreement to abide by all University policies.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The job requires extended periods of sitting and traversing the Bethel Campus on a regular basis. Reasonable accommodations may be made to ensure people are able to perform the essential functions.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Expected Hours of Work :

Typically, days and hours of work are Monday through Friday, with the expectation to work specific schedules and hours as identified and communicated by management. Occasional evening and weekend work may be required as job duties demand. This is a 40 hour per week, 12 months per year position.

Benefits

Bethel is committed to offering meaningful benefits to our employees including health insurance, retirement plans, and a generous time off package. Learn more about these offerings here.

Learn more about our commitment to diversity in hiring .

Bethel University is a leader in Christ-centered higher education with approximately 4,700 students from 50 states and 32 countries enrolled in undergraduate, graduate, seminary, and adult education programs. Based in St. Paul, Minnesota, Bethel offers bachelor's and advanced degrees in nearly 100 fields. Educationally excellent classroom-based and online programs equip graduates to make exceptional contributions in life-long service to God and the world.

Bethel University's Christ-centered mission includes a commitment to equal educational opportunity and equal employment opportunity. Bethel does not unlawfully discriminate on the basis of race, color, creed, national origin, sex, marital status, disability, status with regard to public assistance, familial status, or age in its admissions, educational programs, or employment practices.

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To apply, visit https : / / staffcareers-bethel.icims.com / jobs / 2159 / student-accounts-representative / job?in_iframe=1

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