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System Engineer (Consultative) - MSP

System Engineer (Consultative) - MSP

Bowman WilliamsLos Angeles, CA, US
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Overview

Technical Account Manager (Consultative Engineer) | MSP | Downtown Los Angeles, CA

Salary : $105K base + bonus

Schedule : Monday–Friday, HQ-based with limited client site visits

Join a fast-growing MSP / MSSP in Downtown LA as a Technical Account Manager and own a book of clients while driving IT strategy, QBRs, and standards alignment - without being stuck in tickets. This is a consultative, client-facing role with hands-on technical guidance as needed and clear growth opportunities toward a vCIO or Team Lead role.

What You'll Do

  • Manage ~10–20 client accounts, leading QBRs, roadmaps, lifecycle planning, and security posture reviews
  • Drive adoption of cloud, security, backup, and compliance standards (M365 / Azure, MFA, EDR, SOC / SIEM)
  • Identify opportunities for add-ons, projects, and upsells; collaborate with Sales / PS for delivery
  • Handle limited escalations and triage, mentoring PS / Infra teams and translating business needs into technical solutions
  • Maintain accurate documentation, SOPs, and strategic plans for clients

What You Bring

  • MSP experience as a TAM, vCIO, or consultative engineer
  • Strong knowledge of Microsoft 365 / Azure, identity, networking, backup / DR, and security / compliance tools
  • Experience delivering QBRs, roadmaps, and project budgets
  • Excellent communication and executive presence, with a consultative, proactive approach
  • Familiarity with PSA / RMM tools like Autotask and Datto RMM; experience with regulated clients a plus
  • Must live within ~45 minutes of Downtown LA
  • 401(k) with 3–5% match
  • Paid time off + 12–13 holidays
  • Performance bonuses
  • Career growth and leadership opportunities
  • This role is perfect for someone who thrives in a client-facing, strategic IT role with growth potential, hands-on technical engagement, and a collaborative MSP environment.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • IT Services and IT Consulting

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