Associate I Transactional Services

Client Support Services Role at Guy Carpenter

We are seeking a talented individual to join our team at Guy Carpenter. This role will be based in New York, NY. This is a hybrid role that has a requirement of working in the office.

Client Support Services (CSS) consists of global service teams dedicated to managing contracts, claims, and accounting for specific client accounts. This role involves the technical processing of premiums for assigned accounts, ensuring strict compliance with Guy Carpenter's operational guidelines.

We will count on you to :

Manage assigned client portfolio, ensuring timely and accurate entry of all client activity and follow-up on reinsurance premiums.

Collaborate with other areas to support collection and cash application initiatives as needed.

Ensure timely settlement of funds to and from clients, meeting all applicable payment warranties and conditions.

Complete assigned tasks accurately and in accordance with Service Level Attributes (SLAs).

Provide detailed information on client-specific accounting and claims activities to support sales opportunities.

Build and maintain relationships with Brokers, Clients, and Markets to effectively resolve issues and queries.

Participate in team meetings and activities, sharing ideas and contributing to outcomes while maintaining strong working relationships.

Support and guide less experienced colleagues, participate in training sessions, and collaborate on reinsurance developments to enhance team resources.

What you need to have :

2+ years of experience in reinsurance, insurance, accounting, or claims OR a Bachelor's degree in accounting with 2+ years of professional work experience.

Proficient in Microsoft Office Applications (Word, Excel, PowerPoint) and demonstrated attention to detail in task completion.

Strong communication and negotiation skills, delivering clear messages while promoting the Guy Carpenter brand.

Ability to manage workload effectively, meeting the expectations of Clients and Stakeholders.

Positive attitude with a willingness to propose and implement process enhancements in a dynamic environment.

Capable of mentoring colleagues, providing guidance, and consistently delivering superior Client service.

What makes you stand out :

2+ years of reinsurance experience highly preferred

Proven track record in successful Client account and relationship management, with strong verbal and written communication skills for complex interactions.

Familiarity with contract law, reinsurance concepts, and general business trends.

Why join our team :

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.