Publisher Success Manager Job at CJ in Needham Heights

Publisher Success Manager

Company : CJ (formerly Commission Junction)

Location : Hybrid – 3 days a week in office

Company Description

From helping to invent the affiliate industry to performance marketing and what comes next, we’ve earned a reputation for maintaining the largest, most reliable partnership-based platform and sterling service with a personal touch. With over 27 years of experience and 1,000+ associates across 7 different countries, CJ is the most trusted and established name in performance marketing. We specialize in cultivating partnerships between top brands and trusted publishers to help them drive revenue and grow their businesses. CJ’s industry-leading solutions and services make our innovative marketing technology (“martech”) the platform of choice for over 3,800 global brands across all industries.

Overview

The Publisher Success Manager role is critical to CJ’s core principles of growing our business on a foundation of technology and innovation. You will manage influential publishers within the affiliate space as we grow advertiser programs. Responsibilities include optimizing publisher programs through product adoption, usage of CJ tools, and supporting daily delivery on technical revenue focused requests or custom reporting.

Responsibilities

Strategically lead, develop, and grow a channel of publishers by creating focused strategy plans to adopt and implement CJ solutions.

Build relationships with day-to-day contacts and executive team for a specialized group of publishers to identify and meet mutual innovation and efficiency goals.

Use data to deliver strategic plans customized for each client based on network benchmarking, publisher performance, and industry expertise.

Train and educate publishers on best practices and present CJ innovations to solve and / or enhance their goals.

Define platform features and capability enhancements as a product stakeholder on behalf of your channel.

Create and deliver presentations for internal Account Teams, advertiser clients, and prospects.

Identify and quarterback PubDev-wide initiatives to support solution roll-outs or process efficiencies.

Strategically manage and lead Publisher / Advertiser escalations and loop in Partnership Growth Managers as needed.

Qualifications

3+ years of experience working in digital performance marketing or equivalent related experience.

Strong written and verbal communication skills.

Critical thinker and problem solver able to influence / develop account strategies that contribute to publishers’ overall objectives.

Ability to work cross-functionally with Product, Analytics, Accounting and Technology teams.

Passion for innovation and technology.

Proficient knowledge of the Microsoft suite of products.

Benefits

Competitive salary, 401K matching, wellness reimbursement programs, life insurance, comprehensive medical, dental and vision coverage.

Flexible time off, no accrual necessary.

Generous amount of paid holidays.

Company-sponsored team building events.

Employee Referral Program.

Annual recognition awards.

Flexible work arrangements.

Parental bonding leave.

Back-up child / elder care.

Employee discount program.

International SOS program.

Business Resource Groups.

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks.

EEO Statement

All your information will be kept confidential according to EEO guidelines.

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