Job Title
In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients with the primary focus of managing the value of these relationships to the organization. Reviews and accepts new client relationships based on business line account acceptance policies and procedures. Provides quality service based on client needs, wants, and expectations; aligns actions accordingly; remains sensitive and responsive to both internal and external clients; builds distinctive predictable levels of service; resolves problems quickly and effectively. Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients. Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes. Coordinates the development and implementation of operational changes within the unit. May be responsible for meeting certain revenue, new business and expense goals. May manage staff, hire new staff, and / or train staff to successfully meet business objectives.
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the posted office location(s) for the remaining days.
Pertaining to those who are hired to perform Cayman Islands Monetary Authority (CIMA) regulated activities. The candidate may be required to disclose / provide the following during the recruitment process (where not precluded by U.S. Bank recruitment or hiring policies) : Membership to professional bodies (if applicable and required for the role), References, and any criminal history, regulatory censure, sanctions, legal proceedings and any other formal censure, discipline or public criticism at the stage of recruitment.
Basic Qualifications - Bachelor's degree, or equivalent work experience - Typically five or more years of relevant experience
Preferred Skills / Experience - Thorough knowledge of corporate trust and investment instruments - Some knowledge of account management, trust operations, project management, and legal regulations - Ability to resolve complex problems with minimal guidance - Ability to communicate quickly with clients to resolve client issues and disputes - Effective interpersonal, verbal and written communication skills
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $98,345.00 - $115,700.00
Relationship Specialist • Los Angeles, CA, US