Emergency Services Dispatcher

Responsive Recruiter

At First Atlantic Restoration, we help people recover from water, fire, and mold damage with urgency, care, and professionalism. Our team takes pride in being the first on the scene when disaster strikes and the last to leave when a home or business is safe again.

What You'll Do :

• Create and manage a schedule to dispatch work crews, vehicles and equipment to appropriate locations according to predetermined timeframes, client requests or immediate needs
• Receive emergency and non-emergency calls and prioritize according to urgency and importance
• Communicate clearly and proactively with clients throughout the project, including for issue resolution or to handle requests for services or equipment
• Relay information to and from work crews, supervisors, co-workers and clients
• Input relevant data into job management software
• Monitor the routes and status of field units to optimize scheduling
• Monitor a dynamic schedule and provide updates to co-workers and customers via phone and texting software to optimize productivity and maintain unbroken chain of communication
• Review and approve timecards for all technicians on a daily basis

What You Should Expect :

What We're Looking For :

What You'll Get :

The pay range for this position is $21 - $25 per hour with commissions, on-call bonuses and overtime available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.