Account Manager

Not Your Typical Account ManagerYou're the Face of Service

You're not just someone who checks the boxesyou're the kind of person who spots the problem before the client even says a word. You thrive on service, accountability, and take pride in the relationships you build. At City Wide Facility Solutions, we're looking for a Facility Solutions Manager (our internal title for this Account Manager role) who's ready to take ownership of client success and be the go-to partner for delivering exceptional building maintenance services.

This is a people-first role that blends client management, operational coordination, and strategic problem-solving. You won't be stuck behind a deskyou'll be out in the field, meeting with clients, ensuring service delivery, and creating lasting partnerships.

What You'll Be Doing :

• Serve as the primary point of contact for an assigned group of commercial facility clients.
• Manage ongoing operations, including inspections, issue resolution, and service quality oversight.
• Build and maintain strong, long-term relationships with clients and contractors through consistent communication and follow-through.
• Leverage LinkedIn to identify, connect with, and nurture prospects; build and maintain a strong online presence to support relationship development, client retention, and business growth.
• Identify opportunities to expand service offerings, recommend solutions, and manage pricing and logistics.
• Coordinate with Account Compliance Managers to ensure after-hours execution aligns with client expectations.
• Work autonomously, backed by a supportive team including the Director of Operations and admin staff.
• Use our CRM system to document inspections, manage client data, and route field activities efficiently.

What We're Looking For :

Why City Wide?

We're not just in the building maintenance businesswe're in the relationship business. Our team is dependable, positive, and committed to making things better every day. As a three-time nominee of the Best Places to Work award in Cincinnati and Dayton, and a recipient of the BBB Torch Award for Ethics, we invest in people who care deeply about their work.

What You'll Gain :

Compensation

Base Salary, Uncapped Commission, Mileage Reimbursement ($0.70 / mile)

Total Year 1 : $80,000-$90,000

Total After Year 1 : $100,000+

If you're driven by relationships, service, and resultsand you want to grow with a company that leads with trustwe want to hear from you!

City Wide is an Equal Opportunity Employer.