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Retail Wireless Consultant - Part Time
Retail Wireless Consultant - Part TimeT-Mobile • Fort Dodge, IA, US
Retail Wireless Consultant - Part Time

Retail Wireless Consultant - Part Time

T-Mobile • Fort Dodge, IA, US
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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards.

Mobile Experts (ME) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services.

Job Overview

Mobile Experts are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry.

Job Responsibilities

  • Serving and selling to our customers, while providing a best in class customer experience and building loyalty
  • Consistently leverages digital tools in interactions and onboarding
  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
  • Partners with T-Mobile employees across channels, including business and customer service

Education and Work Experience

  • High School Diploma / GED (Required)
  • 6 months of customer service and / or sales experience, Retail environment preferred
  • Knowledge, Skills and Abilities

  • Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
  • Team Building Desire to be a part of the game-changing T-Mobile store team.
  • Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment.
  • Licenses and Certifications

  • At least 18 years of age
  • Legally authorized to work in the United States
  • T-Mobile offers a competitive base salary and compensation package, including an annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. Our benefits exemplify the spirit of One Team, Together! We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, paid time off and up to 12 paid holidays.

    T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

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    Retail Consultant • Fort Dodge, IA, US