Senior Relationship Manager

A company is looking for a Senior Relationship Manager to support client retention and satisfaction in mid-sized and enterprise accounts.

Key Responsibilities

Build and maintain strong client relationships, acting as a strategic partner to align solutions with business goals

Collaborate with clients to define success metrics and deliver measurable business outcomes

Advocate for client needs internally and guide clients through their lifecycle from onboarding to renewals

Required Qualifications

Minimum of 5 years of experience in Account Management or Client Success

Solid understanding of implementation principles and client lifecycle

Strong client relationship management abilities and sound business acumen

Ability to thrive in a fast-paced, client-focused environment

Military experience may be considered in lieu of a college degree