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ADULT PROTECTIVE SERVICES INVESTIGATOR

ADULT PROTECTIVE SERVICES INVESTIGATOR

Arizona Department of Economic SecurityApache Junction, AZ, US
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Join to apply for the ADULT PROTECTIVE SERVICES INVESTIGATOR role at Arizona Department of Economic Security

The Department of Economic Security works with families, community organizations, advocates and state and federal partners to realize the collective vision : A thriving Arizona. DES serves more than 3 million Arizonans, with a mission to strengthen individuals, families, and communities for a better quality of life.

The ADULT PROTECTIVE SERVICES INVESTIGATOR role is part of the Division of Aging and Adult Services (DAAS) and is located at 11518 East Apache Trail, Apache Junction, Arizona 85220. The salary range is $21.5021 - $22.5962 hourly, with a grade of 18.

Job Summary

The ideal candidate will investigate allegations of abuse, neglect, and exploitation of vulnerable adults, provide comfort and resources to those who need help, and interact with adults and family members in their home or care facilities. The candidate should have problem-solving and decision-making skills, be highly motivated, and enjoy working independently in the field.

Job Duties

  • Investigate, assess, evaluate, document, and provide referral of appropriate services for complex case investigations involving vulnerable and incapacitated adults.
  • Determine the need for protective and / or social services.
  • Make time-sensitive contacts with clients and interview anyone who may have information regarding the situation.
  • Write various assessments and summaries regarding the case.
  • Analyze complex documents.

Knowledge Of

  • Physical and behavioral indicators of neglect and abuse of adults with mental disabilities or seriously mentally ill and frail elderly.
  • Case investigation and social work practices and principles.
  • Appropriate interventions for behavioral, developmental, and psychological symptoms.
  • Skills In

  • Oral and written communication.
  • Time management and organization.
  • Critical thinking.
  • Using computer software packages.
  • Ability To

  • Understand and apply Federal and state statutes, APS regulations, policies, and procedures related to reporting of vulnerable adult maltreatment.
  • Write clear, concise, and accurate reports.
  • Quickly assess, prioritize, and process report cases when received.
  • Handle clients and callers in a professional, calm manner.
  • Selective Preference(s)

  • Bachelor's or Master's Degree in Social Work, Criminal Justice, Rehabilitation, Healthcare, or a closely related field.
  • One year of experience providing professional Case Management / Investigations Services.
  • Pre-Employment Requirements

  • In-state travel is required, with a valid driver's license and acceptable driving record.
  • Successfully pass background and reference checks.
  • Candidates shall be subject to a search of both the Child Protective Services Central Registry and the Adult Protective Services Registry.
  • A valid, unrestricted Level One fingerprint clearance card is required.
  • All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
  • Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans.
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
  • 10 paid holidays per year.
  • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years.
  • Paid Parental Leave - up to 12 weeks per year.
  • Sick time accrued at 3.70 hours bi-weekly.
  • Deferred compensation plan.
  • Wellness plans.
  • Tuition Reimbursement.
  • Stipend Opportunities.
  • Infant at Work Program.
  • Rideshare and Public Transit Subsidy.
  • Career Advancement & Employee Development Opportunities.
  • Flexible schedules to create a work / life balance.
  • The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation by contacting Francine Halle at 602-723-2662 or daashr@azdes.gov.

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    Investigator • Apache Junction, AZ, US

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