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Medicaid / Marketplace Senior Strategist - Express Scripts - Hybrid

Medicaid / Marketplace Senior Strategist - Express Scripts - Hybrid

CignaSaint Louis, MO, US
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Medicaid / Marketplace Client Strategy Senior Advisor

The Medicaid / Marketplace Client Strategy Senior Advisor serves as the primary contact for Medicaid / Marketplace strategic initiatives and market development. You will become a subject matter expert (SME) on Medicaid / Marketplace pharmacy benefits, Express Scripts Programs and Products, and State and Federal Regulations.

The Senior Advisor is responsible for contributing and driving the client strategy to ensure continuous improvement and enhancement of the support model. S / he provides strategic direction in executing product adoption and sales support in collaboration with account teams to support our clients. This client-facing position will take a lead role in sales support for current clients. Using market knowledge to support product development, manage work plans, perform data analysis, as well as work cross functionally with research, sales and account management, client and patient services and other functional areas as needed. This position serves as a contact for Medicaid / Marketplace strategic initiatives and market development. The Medicaid / Marketplace Client Strategy Senior Advisor plays a critical role in the interpretation of applicable state legislation and regulation, client retention, and overall client satisfaction within the line of business.

In addition, the individual will interface with health plan clients to meet quality regulatory targets for their line of business.

This position requires the following core skills to be successful :

  • Relationship Management
  • Medicaid / Marketplace and PBM Expertise
  • Presentation Skills
  • Ability to work in a dynamic business environment
  • Strong strategic thinker and self-starter

Essential functions :

  • Upsell and renewal-related opportunities for applicable Medicaid / Marketplace products.
  • Develop selling strategies that help differentiate Express Scripts and Evernorth in the marketplace
  • Deliver market message to account teams and clients
  • Demonstrate thought leadership
  • Championing and Advocating Strategic Initiatives
  • Relationship Management
  • Client Support
  • Executive Presence
  • Ability to work in a dynamic business environment

    • Qualifications :

  • Bachelor's degree in related field
  • 5 or more years of related experience
  • Strong knowledge of the PBM industry and Government Regulated Programs such as Medicare, Medicaid, Marketplace
  • Strong communication skills, including presentations and documentation
  • Advanced problem solving skills with the ability to work cross-functionally to resolve issues and generate results among potentially conflicting constituencies
  • Demonstrated ability to research, analyze, handle multiple projects and clients at once and prioritize to meet deadlines required
  • Ability to work towards specific deliverables within an environment of tight deadlines
  • Excellent customer service skills required

    • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download / 5Mbps upload.

    About Evernorth Health Services

    Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

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    Senior Strategist • Saint Louis, MO, US