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MSP IT Director

MSP IT Director

DAS HealthLakewood, NJ, US
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MSP IT Director Location :

  • Lakewood, NJ (Onsite) Department : Managed Services Provider (MSP) FLSA Status : Exempt About DAS Health DAS Health is a leading provider of health IT and management solutions, supporting healthcare practices across the country with innovative services and technology.
  • We deliver comprehensive managed services, cybersecurity, and consulting solutions that empower providers to improve care delivery and operational efficiency.
  • We are seeking an experienced MSP IT Director to join our growing team and serve full-time onsite with one of our largest healthcare clients in Lakewood, NJ .
  • This is a highly visible leadership position responsible for overseeing daily IT operations, providing technical direction, and driving infrastructure modernization in alignment with the client’s strategic goals.

Responsibilities Technical & Strategic Leadership :

  • Act as the senior-most onsite technical resource, handling escalations, architecture, and solution design.
  • Standardize local processes, tools, and systems to ensure stability and reduce recurring issues.

    • Infrastructure & Systems Oversight :

  • Lead implementation and support of LAN / WAN networking, firewalls, routing, switching, wireless, Windows Server / Active Directory, Microsoft 365 (Exchange, SharePoint, Teams), Citrix / VDI, VoIP systems, and security posture management.

    • Operational Management :

  • Oversee daily IT operations and service tickets, ensuring SLA compliance and quality documentation.
  • Coordinate with DAS Health’s broader MSP teams and project managers for seamless service delivery.

    • Client Relationship Management :

  • Serve as the senior onsite liaison to client leadership, proactively communicating status updates, risks, and opportunities for improvement.
  • Provide trusted technology advisory, planning, and project leadership.

    • Requirements Experience :

  • 10–15+ years in IT support, field services, or systems engineering roles (MSP or healthcare environment preferred).

    • Leadership :

  • 5+ years in a leadership, managerial, or senior escalation capacity with experience mentoring technical staff.

    • Technical Skills :

  • Windows Server environments & Active Directory Microsoft 365 administration (Email, SharePoint, Teams, Azure) Networking (firewalls, routing, VLANs, wireless infrastructure) Endpoint management, RMM tools, patching, antivirus, and backup solutions VoIP / telephony systems Security posture management (endpoint & network protection) Citrix (preferred but not required) Other Skills : Excellent troubleshooting, diagnostic, and client-facing communication skills with the ability to engage executive leadership.

    • Work Environment :

  • This position is fully onsite in Lakewood, NJ .
  • The client workplace reflects a tight-knit, culturally rich community where traditions are central to daily operations.
  • Candidates should be comfortable working in and respecting these customs , which may include practices such as gender-separate workspaces and traditional office norms .
  • Successful candidates will demonstrate professionalism, adaptability, and cultural awareness in a unique work environment.
  • Why Join DAS Health?
  • At DAS Health, we pride ourselves on being more than just a technology provider — we are a trusted partner to the healthcare practices we serve.
  • We offer competitive compensation, comprehensive benefits, career development opportunities, and the chance to make a meaningful impact on healthcare IT.

    • Benefits Include :

  • Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and holidays Professional development opportunities Flexible work arrangements when applicable Employee wellness programs Powered by JazzHR
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