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IT Desktop Support Engineer

IT Desktop Support Engineer

VirtualVocationsCranston, Rhode Island, United States
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A company is looking for an IT Integration Desktop Engineer - "White Glove" L1.

Key Responsibilities

Build, configure, and ship new integration devices while managing returns and asset records

Provide technical support and troubleshoot issues related to software, desktops, laptops, and network connectivity

Demonstrate effective time management and prioritize work in a dynamic environment

Required Qualifications

HS Diploma / GED or higher

2 years of experience configuring and deploying desktop operating systems (Windows 7 & 10) with Altiris

2 years of experience configuring and troubleshooting desktop hardware (Dell, HP)

2 years of technology support experience

Demonstrated ability to prioritize work and communicate effectively in a professional environment

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Desktop Support Engineer • Cranston, Rhode Island, United States

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