Remote Bilingual Call Center Representative

Remote Bilingual Call Center Representative (must live and work in WA State, no out-of-state hires)

Language Fluency in either :

Korean, Spanish, Russian, Vietnamese, and Chinese.

(Must be fluent in one of the languages listed above to qualify for the role)

What We Offer

Pay : $26.42 (Multilingual)

Benefits : Salary and benefits are set by collectively bargained contract or Memorandum of Understanding, determined by our staff union

• Remote, Work from Home within WA state
• Will pay for travel for training week if over 60 miles away.
• Possibility of up to 10 days in Seattle HQ office per year
• Monday – Friday 8am – 5pm; NO WEEKENDS
• Generous Paid Time Off Package; 14 vacation days, 15 sick days per year, and 3 personal holidays
• Paid holidays + paid time off between December 24th – January 1st (excluding weekends).
• Up to $25 per month for Fitness Membership reimbursement / and or $300 Personal Fitness Equipment
• Up to $100 per month for Wi-Fi (at-home) reimbursement
• Up to $500 for Work from Home Equipment reimbursement
• No Paycheck Deductions

Fully Employer Paid family health, dental, vision and pharmacy benefits (including domestic partners),

Fully employer-paid defined-benefit pension through SEIU after 3-full years of service,

About Us

SEIU 775 represents more than 55,000 long-term care workers providing quality home care, nursing home care, and residential services in Washington, Montana, and Alaska. SEIU 775's mission is to unite the strength of all caregivers, to create a better life for ourselves and those we care for, and to lead the way to a more just and equitable world.

In this position you will be answering inbound phone calls from members. This is an inbound call center role; a representative handles 40 or more calls on a typical day. Qualified individuals may be asked to translate written materials or spoken interpretation during meetings or representational proceedings.

Other duties as assigned.

Work Schedule

th

week to the Seattle office to take inbound calls with trainers' support.

(No time off allowed, no exceptions)

Friday, October 31

st

, 2025

Preferences

Minimum Qualifications

Other relatable experience : Receptionist, Data Collector, Data Collections, Billing, Insurance Claim, Collections, Multi Phone Line, Customer Service, Adjustment Claim, Sales, Inbound, Outbound.

Recruitment Processes

Applicants must have full fluency in one of the languages listed above to be considered for the role.

Women, people of color, and members of the LGBTQIA+ community are strongly encouraged to apply.

AAP / EEO Statement

SEIU 775 is an affirmative action employer and encourages applications from all qualified candidates without regard for race, color, religion, sex, national origin, age, creed, gender, citizenship status, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, genetics, the presence of sensory, mental, or physical disability, or any other discrimination prohibited by law. SEIU 775 works to ensure fair treatment of applicants and employees and actively enforces policies against discrimination and sexual harassment.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, creed, gender, citizenship status, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, genetics, the presence of sensory, mental, or physical disability, or any other discrimination prohibited by law. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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