Field Franchise Partner Consultant - Philadelphia, PA market

Field Franchise Partner Consultant - Philadelphia, PA Market

The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence. This role will be based in the broader Philadelphia PA market.

Responsibilities

Trusted Advisor to Franchise Partner :

• Establish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication
• Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions
• Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region
• Use Franchise Partner leadership training to promote a positive Crew culture
• Document every interaction with Franchise Partners
• Address franchise partner engagement by escalating feedback and documenting results

Consult on Business Success and Profitability :

Support Operational Excellence :

Qualifications

Minimum Qualifications :

Preferred Qualifications :

Working Conditions

This position is based in the market where the employee will be consulting with travel about 50% of the time. The expectations may change with business needs. 25% of the time will be focused on administrative tasks by participating in team calls, identifying priorities, planning travel, sending follow up communications to franchise partners, etc. 75% of the time will be focused on field tasks by visiting bakeries, traveling, conducting business reviews, etc.

Benefits & Perks :

Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.

Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.

Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box! Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.