A company is looking for an Enrollment Specialist to manage the credentialing process for family caregivers.
Key Responsibilities
Contact incoming families to begin the credentialing process and verify eligibility
Manage the documentation retrieval process to activate families into the program
Foster relationships with referral agencies and perform quality assurance checks on documentation
Required Qualifications
2+ years of customer service or intake experience, preferably in healthcare
Familiarity with Medicaid waiver is highly desired
Experience with data integrity in a regulated environment required
Proficient with MS Office and ability to work across multiple systems
Able to work autonomously and as part of a team in a fast-paced remote environment
Enrollment Specialist • Des Moines, Iowa, United States