Overview
Engineering Lab Lead role at General Dynamics Information Technology (GDIT). This position is on the USCENTCOM Information Technology Services (CITS) Program in Tampa, FL. The role involves directing all aspects of engineering activities and projects and advancing how our customers operate while advancing your career.
Responsibilities
- Lead the development, delivery and amendment of the IT Management Strategy
- Provide subject matter expertise on improving theater and HQ enterprise network operational capabilities
- Support Service Design and Transition actions and implement Continual Service Improvement tasks in coordination with operations teams
- Drive vendor engagements to ensure responsive Tier IV support and to ensure technology innovation analysis to best inform future enterprise consideration
What you'll need to succeed
Bring your technology expertise and drive for innovation to GDIT. The Systems Engineer Principal must have :
Education : Bachelor's Degree with a focus in computer science, engineering, or a related field of studyCertification : Applicable DoD 8140 or DoD 8570 CertificationExperience : 8+ years of related experienceTechnical skills :Work with the CSI Lead and evaluate impacts of recommended initiatives and projects and drive delivery of advanced ITSM processes and tooling solutions that meet the customers use casesChampion organizational change management efforts that impact internal engineering, operations, and service delivery operations within programs technical teamsDirectly support teams with unique Service Delivery related strategy and design, and partner with the operations team to bring designed capabilities online and deployed across the environmentPartner with the quality team to implement an effective quality management program that covers all elements of technical delivery to measure and provide insights into customer experienceImplement best practices for the Enterprise to include ITIL, Agile, PMBOK frameworks for delivering IT Services work that include use of MS Project Scheduling, Detailed Resource Planning, performance tracking, and workload prioritization of the combined teams to effectively meet customer milestonesSupport the development of status work products, to include briefing materials that showcase accurate service delivery metrics and team performance to mission outcomesMaintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT EnterpriseRole requirements :8 years+ of progressive technical implementation, team leadership, and customer relationship experienceSkilled in utilizing best practice engineering methodsExperience leading program execution of service strategy, design, and transition to Operations and Sustainment for a large Defense customerExperience in strategic planning, including contributing recommendations with supporting data and preparing and executing action plansProven proficiency in analyzing, evaluating, and overcoming program risks across multiple project teamsDemonstrated knowledge of incident management, problem management, change management, Knowledge management as well as request fulfillmentSecurity clearance level : TS / SCI clearance requiredMust be able to work on site in Tampa FL at MacDill AFB - not a remote roleAdditional information
GDIT is your place. At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth : AI-powered career tool that identifies career steps and learning opportunitiesSupport : An internal mobility team focused on helping you achieve your career goalsRewards : Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time offCommunity : Award-winning culture of innovation and a military-friendly workplaceSeniority level : Mid-Senior level
Employment type : Full-time
Job function : Engineering and Information Technology
Industries : IT Services and IT Consulting
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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