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General Manager

General Manager

Zaxby's WalhallaWalhalla, SC, US
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Job Description

Job Description

General Manager

Salary Range : $18.00 To $40.00 Hourly

Full time

Beginner General Manager pay starts at a rate of $45,000.00-$70,000 per year and UP!

Additional certifications trained in house for additional pay.

In house training- Mandatory Certifications to be a General Manager include : ServSafe(manager), Zaxby's University certifications of - Certified Trainer & Assistant manager

  • Additional Certifications of Operational Training Manager(OTM)- starting at a higher salary.

GM position qualifies for paid vacation, bonus money, additional paid days off(parameters outlined at interview and / or onboarding)

Management platforms utilized include : Crunchtime(food), Teamworx(labor), PAR POS system, JOLT, SMG(customer satisfaction)

Qualifications :

  • Must possess leadership qualities, organizational skills, and ability to interact respectfully with others
  • Leadership experience required
  • Must be 21 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Ability to work a minimum of 5 days and 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Communicate proficiently through speech, reading, and writing
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, hot oil in fryers, and potentially hazardous equipment
  • Cannot be related to current employees
  • Responsibilities :

  • General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale
  • You will execute and assist in the development of action plans according to company goals and objectives
  • You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld
  • Ensure that the restaurant delivers great experiences to guests
  • Maintain appropriate staffing levels
  • Ensure effective work schedules are created in a timely manner
  • Ensure team members and managers receive proper training and development
  • Create and maintain a positive culture within the location
  • Recognize and reward team members
  • Plan and delegate shift assignments
  • Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
  • Increase sales by building community relationships
  • Proactively manage restaurant operations to include planning / forecasting of weekly sales, labor, and cost of goods
  • Develop action plans to improve execution of processes to increase sales, profitability, and guest experience
  • Benefits :

  • Competitive pay potential bonuses
  • Paid Time Off
  • Recognition Program
  • Referral Program
  • Flexible Work Schedules
  • Opportunities to Advance
  • Subject to a potential successful completion of background check
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