The Remote Customer Service Representative, works from home and interfaces with customers via inbound / outbound calls and / or via the Internet. In this position you represent one our leading healthcare clients assisting members with their insurance related needs. Examples include : Inquiries regarding benefits, eligibility, appeals, grievances and troubleshooting medical devices. All while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally. (Military veterans are encouraged to apply.)
bilingual, customer service, call center, bilingual proficiency skills, customer support
bilingual,customer service,call center,bilingual proficiency skills
Must be able to Hardwire (Cant work off WIFI)
Pass drug test and background check
Start ASAP
Passion for helping others and strong customer service orientation
Minimum 6 months customer service experience
Verifiable High School diploma or GED
Entry Level
The pay range for this position is $34320.00 - $34320.00 / yr.
2. Benefit information - Gone over in detail during New Hire Orientation
a. Medical, Dental, Vision, Life Ins, 401K, PTO, Legal Ins
3. Any incentives for working with Concentrix (compensatory or non-compensatory)?
a. Concentrix Perks at Work, Referral Bonuses, Career Development and growth opportunities
4. Pay bi-weekly or weekly?
a. Bi-weekly, Friday
This is a fully remote position.
This position is anticipated to close on Oct 26, 2025.
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About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative Bilingual Spanish • Albuquerque, NM, United States