Join Our Team at UPMC Williamsport!
Position : Patient & Family Concierge
Department : Emergency Department
Schedule : Full-Time (36 hours / week) | Evening / Night Shifts
Rotation : Every other weekend & rotating holidays
Make a Meaningful Impact Every Day
At UPMC Williamsport, we are committed to delivering exceptional care and service to our patients and their families. As a Patient & Family Concierge, you'll be at the heart of that missionproviding compassionate, personalized support throughout the hospital experience.
This dynamic role offers the opportunity to work across multiple departments, ensuring a seamless and welcoming environment for patients, visitors, and staff alike.
What You'll Do
You'll serve as a versatile team member, supporting a wide range of services :
What We're Looking For
A compassionate, service-oriented individual with a flexible, team-first mindset.
Strong communication and multitasking skills.
Commitment to UPMC's core values and patient experience standards.
Why UPMC?
Be part of a mission-driven organization that values empathy, excellence, and innovation.
Enjoy a supportive team environment and opportunities for growth.
Make a difference in the lives of patients and families every day.
Ready to be the first and lasting impression of care at UPMC Williamsport? Apply today and help us deliver the experience every patient deserves.
Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times.
High School diploma
Previous experience in health care or customer service is a plus, but not required.
Ability to follow written and verbal instructions.
Licensure, Certifications, and Clearances :
UPMC is an Equal Opportunity Employer / Disability / Veteran
Patient Concierge • Williamsport, PA, US