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Patient Services Representative (Torrance, California)
Patient Services Representative (Torrance, California)IDR, Inc. • Torrance, CA, US
Patient Services Representative (Torrance, California)

Patient Services Representative (Torrance, California)

IDR, Inc. • Torrance, CA, US
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IDR is seeking a Patient Services Representative to join one of our top clients in Torrance, CA. This role is pivotal in ensuring a seamless patient experience by managing front-office operations and serving as the primary point of contact for patients. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview / Responsibilities for the Patient Services Representative :

  • Serve as the initial point of contact for patients, both in person and over the phone, addressing inquiries and concerns.
  • Manage patient check-in and check-out processes, including collecting co-payments and reconciling payments.
  • Verify patient demographics and insurance details using systems like CS-Link or Epic.
  • Schedule appointments, complete patient registration, and handle referrals and authorizations for various insurance plans.
  • Maintain a clean and sanitized workspace in accordance with department guidelines.

Required Skills for Patient Services Representative :

  • Experience with medical insurance, referral processes, and benefit plans.
  • At least 1 year of recent experience in an outpatient clinic or medical office setting.
  • Proficiency in reading, understanding, and responding to detailed oral and written instructions.
  • Familiarity with CS-Link or Epic systems is preferred.
  • Understanding of medical terminology is advantageous.

    • What's in it for you?

    Competitive compensation package

    Full Benefits; Medical, Vision, Dental, and more!

    Opportunity to get in with an industry leading organization

    Close-knit and team-oriented culture

    Why IDR?

    25+ Years of Proven Industry Experience in 4 major markets

    Employee Stock Ownership Program

    Medical, Dental, Vision, and Life Insurance

    ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

    LI- ONSITE

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    Patient Service Representative • Torrance, CA, US

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