Director of Patient Care Services, Home Health (Cleveland)Visiting Nurse Association of Ohio • Cleveland, OH, United States
Director of Patient Care Services, Home Health (Cleveland)
Visiting Nurse Association of Ohio • Cleveland, OH, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionOwn the P&L : Be fully responsible for the financial performance of the home health service line. Know the budget cold, and if were off track, clearly articulate why and bring a plan to course-correct or exceed expectations. Own the Workflow : Oversee the entire care process, from planning and delivery to evaluation, ensuring seamless coordination that meets patients' needs. Drive Productivity : Set and achieve productivity goals for your team, ensuring timely visits and on-point documentation. Optimize workflows to streamline care delivery. Leverage Data : Track key performance indicators (KPIs) like patient outcomes and staff performance. Use data-driven insights to make impactful decisions. Embrace Technology : Harness cutting-edge tools like electronic health records to simplify documentation and improve care team communication. Be the Gold Standard : Ensure every patient interaction meets Medicare, Medicaid, and accreditation standards. Conduct quality reviews to keep care delivery compliant and exceptional. Elevate Care : Bring evidence-based practices to the forefront to achieve outstanding patient outcomes while maintaining the highest standards. Mitigate Risks : Address potential challenges head-on, protecting both patients and staff while keeping operations running smoothly. Inspire Greatness : Recruit, train, and mentor clinical staff, empowering them to succeed while building a culture of accountability and growth. Recognize and Reward : Provide regular feedback, celebrate wins, and create an environment where your team thrives. Collaborate and Connect : Foster strong teamwork across clinicians, office staff, and leadership, ensuring everyone is aligned and supported. Deliver Compassionate Care : Ensure every patient interaction is infused with professionalism and kindness, meeting their unique needs. Educate and Empower : Guide patients and their families through care plans, equipping them with the knowledge and confidence to achieve their health goals. Be the Face of Home Health : Represent your organization at events and within the community, promoting services and advocating for your patients. Education : Bachelors degree in Nursing (BSN) or Doctor of Physical Therapy (DPT), Healthcare Administration, or a related field is required; a Masters degree or advanced certification in Home Health or Leadership is strongly preferred. Experience : Minimum of 5 years in home health care, with at least 2 years in a supervisory or leadership role managing clinical operations. Clinical Leadership : Proven success in managing patient care delivery, supervising interdisciplinary teams, and ensuring compliance with state and federal regulations. Regulatory Knowledge : Deep understanding of home health care requirements, including OASIS, Medicare / Medicaid guidelines, and accreditation standards. Communication Skills : Exceptional interpersonal and communication skills to effectively engage with patients, families, staff, and referral sources. Organizational Skills : Strong ability to manage competing priorities, ensure timely documentation, and maintain compliance with deadlines and quality standards. Tech-Savvy : Proficiency in using electronic health record (EHR) systems like HomeCare HomeBase to improve care coordination and documentation accuracy. Problem-Solving : Skilled at identifying and resolving clinical and operational challenges, driving process improvements, and enhancing team performance. Team Development : Ability to mentor and support clinical staff, fostering collaboration and a culture of continuous improvement. Patient-Centered Approach : Passionate about delivering high-quality, compassionate care that prioritizes positive patient outcomes and builds trust with families. Location : Primarily based in the office, with frequent opportunities to work in the field by conducting patient visits, supporting staff, and building relationships with referral sources. Travel within the service area is required. Pace : A fast-paced, patient-focused environment that balances direct care oversight with administrative responsibilities and team leadership. Each day presents a variety of tasks, requiring adaptability and quick decision-making to support patients and staff effectively. Challenges : Navigate the complexities of home health care, including regulatory changes, diverse patient needs, and unexpected staffing challenges. Collaborate across teams to proactively address obstacles and maintain high standards of care delivery. Financial Stewardship : Own the financial health of the home health service line. Monitor P&L performance, know the budget in detail, and proactively address any variance with clear root-cause analysis and corrective plans to meet or exceed financial goals. Patient Outcomes : Ensure delivery of exceptional, high-quality care by meeting or exceeding clinical benchmarks, including patient satisfaction, functional improvement, and hospital readmission rates below the national average. Regulatory Compliance : Maintain 100% compliance with Medicare, Medicaid, and accreditation standards, passing all audits with zero deficiencies and ensuring adherence to all policies and procedures. Team Leadership : Build and sustain a high-performing clinical team with low turnover by maintaining a staff engagement survey score of 90% or higher and exceeding goals for clinical training hours. Productivity : Meet or exceed productivity goals by ensuring timely completion of patient visits, same-day documentation, and efficient resource utilization. Operational Efficiency : Streamline care coordination processes to reduce delays in patient admissions to under 48 hours and complete all documentation within established deadlines. Referral Relationships : Strengthen relationships with referral sources by maintaining referral partner satisfaction scores of 90% or higher and ensuring a steady flow of patient admissions. Census Growt
The Community You Will Join
At h / care, we are passionate about transforming the way home-based healthcare is delivered. As part of our Cleveland home health agency, you will be joining a team that is deeply rooted in the local community, committed to providing exceptional care, and dedicated to building meaningful relationships. Our local h / care team thrives on collaboration, innovation, and compassion, ensuring every patient receives care that is high-touch, high-tech, and built on trust. We foster a welcoming and supportive environment where every team members contribution is valued. Youll be part of a mission-driven organization that prioritizes both the success of our team and the well-being of our patients, making a lasting impact in the lives of those we serve.
The Impact You Will Have
At h / care, we believe every patient deserves compassionate, high-quality care in the comfort of their home. As the Director of Patient Care Services , you will lead the clinical team to deliver exceptional home health services while ensuring compliance with regulatory standards and exceeding patient expectations.
Your mission : Oversee the coordination and delivery of patient care services, ensuring the highest quality and adherence to policies, procedures, and best practices. Youll collaborate closely with clinicians, referral partners, and operational leaders to streamline processes, support staff, and enhance patient outcomes.
Key Responsibilities
Visionary Leadership & Strategic Direction
- Lead with Purpose : Take charge of all patient care services, creating strategies that prioritize outstanding patient outcomes while meeting organizational goals.
- Innovate and Grow : Design programs that elevate care quality and expand services, making a real difference for patients and their families.
- Build Relationships : Partner with community organizations, referral sources, and healthcare providers to strengthen the organizations presence and grow your network.
Operational Excellence
Compliance & Quality Assurance
Team Leadership & Development
Patient & Family Engagement
Your Expertise
Your Work Environment
How Success Will Be Measured
serp_jobs.job_alerts.create_a_job
Director Of Service • Cleveland, OH, United States
Job_description.internal_linking.related_jobs
We're passionate about personal and professional growth and will do everything we can to help you flourish.We deeply care about our team-members and partners and strive to provide a culture whe...serp_jobs.internal_linking.show_more
VP or Director of Strategic Accounts.Reports To : SVP of Healthcare Solutions.Type : Full Time | High Impact | Quota-Carrying.
About Drips : Drips is a fast-growing, tech-enabled managed service transf...serp_jobs.internal_linking.show_more
Manage the admissions process efficiently to ensure a positive experience for residents, families, and supporting staff.Planning, directing, and monitoring the daily operations of the Admissions De...serp_jobs.internal_linking.show_more
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_more
Join Us as a Director of Nursing.Lead with heart and purpose-join us as a DON in a skilled nursing facility where your leadership helps create a supportive, resident-centered environment that truly...serp_jobs.internal_linking.show_more
Under general supervision of the Supervisor, APC Care Management, the APC Administrator and the Ambulatory Site Clinical Lead provider (MD / DO, APRN, PA), perform as a member of the healthcare team ...serp_jobs.internal_linking.show_more At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_more At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_more 
At h / care, we are passionate about transforming the way home-based healthcare is delivered.As part of our Cleveland home health agency, you will be joining a team that is deeply rooted in the local...serp_jobs.internal_linking.show_more
This position is located at Cortland Healthcare Center, 369 N.High Street, Cortland, OH 44410 • •.Lead with heart and purpose-join us as a DON in a skilled nursing facility where your leadership hel...serp_jobs.internal_linking.show_more
We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y...serp_jobs.internal_linking.show_more
Under the supervision of the Mobile Response Stabilization Program Manager, the Licensed Shift Supervisor will take and assign crisis calls from the 24 / 7 hotline to have clinicians respond face to ...serp_jobs.internal_linking.show_more
Join the Visiting Nurse Association as the Director of Patient Care Services and take the lead in shaping the future of home health care in our community.
This pivotal position allows you to make a ...serp_jobs.internal_linking.show_more
DaVita is dynamic, growing, and entrepreneurial.We are seeking an ambitious, experienced leader to guide the regional operations for the Akron and Mid-Ohio geographies in Ohio.This particular regio...serp_jobs.internal_linking.show_more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_more Applewood Centers is a private, nonprofit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties.Dedicat...serp_jobs.internal_linking.show_more This position will support adult and pediatric patient experience activities across the designated area.Partners collaboratively with all levels of hospital leadership to plan, develop and act as a...serp_jobs.internal_linking.show_more DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_more
Director of Health and Wellness - Senior Living
Brooklyn Pointe Senior Living • Cleveland, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
VP or Director of Strategic Accounts
Drips • Cleveland, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Admissions / Case management
PACS • Cleveland, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Couples Therapist - LISW LPCC IMFT - Outpatient
LifeStance Health • Avon Lake, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Nursing (DON)
Saber Healthcare Group • Aurora, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
RN Care Manager Advanced Primary Care Twinsburg Family Medicine
University Hospitals • Twinsburg, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Mental Health Therapist - Outpatient - Eating Disorders
LifeStance Health • Avon Lake, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Mental Health Therapist - Outpatient - PTSD EMDR
LifeStance Health • Avon Lake, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Patient Care Services, Home Health
Visiting Nurse Association of Ohio • Cleveland, OH, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Nursing (DON)
Cortland Healthcare Center • Chardon, Ohio
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Center Clinical Director, Associate
ChenMed • Cleveland, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Licensed Crisis Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)
Applewood Centers • Avon Lake, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director, Patient Care Services - Home Health
Visiting Nurse Association of Ohio Home Health • Brooklyn Heights, OH, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Director of Operations
DaVita Inc • Akron, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Restaurant Delivery - Onboarding / Onboard
DoorDash • Avon Lake, OH, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Licensed Group Therapist (Residential)
Applewood Centers • Seville, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Patient Experience Manager
University Hospitals • Elyria, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Restaurant Delivery - Flexible Onboarding
DoorDash • Avon Lake, OH, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted