Billing SpecialistFaulk & Winkler LLC • Baton Rouge, LA, US

Billing Specialist

Faulk & Winkler LLC • Baton Rouge, LA, US

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Job Description

Salary :

Executive Assistant / Billing Specialist Invoicing, Filing, Accounts Receivable

About Faulk and Winkler, LLC

At Faulk and Winkler, we are committed to positively impacting the well-being of those we serve through strategic business and financial solutions. Our mission is to be the destination CPA and business advisory firm in Louisiana, empowering people to solve complex problems and grow with confidence.

Established in 1984, Faulk and Winkler is a Baton-Rouge based public accounting firm committed to providing practical solutions through close personal attention. Our people are our greatest asset, and at Faulk and Winkler, our knowledgeable, approachable, and professional team serves clients with integrity and commitment.

Hi there,

Faulk and Winkler, LLC is hiring a Billing Specialist to join our growing team and help support the daily operations of the firm.

As a Billing Specialist at Faulk and Winkler, you will challenge the status quo and make a positive impact on those we serve, as well as members of our organization. You will have the opportunity to thrive in a collaborative environment, and commit to delivering exceptional service to both team members and clients.

Our Business Philosophy

Why Faulk and Winkler?

Things Youll Do

Invoicing

You will create and issue accurate, timely invoices based on billable hours, services provided, and client agreements, without requiring partner oversight. You will ensure all invoices reflect the appropriate rates, terms, and adjustments, and are aligned with client expectations and firm policies. You will also manage the entire invoicing process independently, from draft to final submission, ensuring that partners are only involved in the review process when absolutely necessary.

Accounts Receivable

You will take full responsibility for monitoring, managing, and collecting outstanding accounts receivable (AR) to ensure timely cash flow for the firm. You will proactively follow up with clients on overdue invoices, establish payment plans when necessary, and escalate unresolved issues while keeping partners informed only when escalation is required, and strive to resolve any AR-related issues independently, reducing the need for partner involvement in the collections process.

Administrative and Processing Duties

You will handle the setting up, editing, and deactivating of clients in all firm systems, including the generating of engagement letters and ACH setup. You will assist in the management of all firm credit card expense tracking, and provide administrative support to the firms management, including the generation of various practice management reports, as well as identifying opportunities to streamline billing processes and reducing errors or inefficiencies.

About You!

You have exceptional communication, interpersonal, time management, and organizational skills. Being personable, responsive, and responsible are very important qualities for our employees to possess. This allows us to provide the best service to our clients.

You have 3-5 years of office administration / management experience. We are looking for a team member who has experience with reporting, collections, and use of systems for billing purposes.

You are immersed in Louisiana culture, and have a genuine love for the community. One of the most important things to us at Faulk and Winkler is genuine care for others-including the entire community, not just those we work with. See our Community Involvement

You are a quick thinker, and never stop working to improve the service you provide. Finding a way is one of the most important characteristics of someone who would hold this position. We are looking for someone who can manage the entire billing process without partner review.

You never stop learning. Being intellectually curious will take you far in this role. How can we improve our clients experience? How can I streamline processes to make things more efficient?

You can think critically. Providing solutions that are practical for each clients needs is a major part of this position and our firms mission. Not every solution works for every client-it is up to you to decide which way to go.

You are responsive and reliable. Clients want someone they can trust to be there when they need them. Being responsive shows that you care.

You are a people person. This role involves communication with clients outside of the firm. You must be able to speak to clients with kindness and care.

Application Deadline :

The anticipated application window is 30 days from the date the job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

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Billing Specialist • Baton Rouge, LA, US