Elevate Rides Director

Job Description

Job Description

Salary : $18-$20 Per Hour

Elevate Rides Director

Reports to : CEO / COO

Department : Elevate Rides

Work Location : Branson, Missouri

FLSA Status : Full-Time Non-Exempt

Purpose : This position will primarily focus on all program operations for Elevate Rides and will also have a diverse set of responsibilities related to customer service and community engagement. This position is the face, first point of contact, and relationship keeper with the community.

Primary Responsibilities

• Manage Front and Back of House day-to-day Dealer & Program operations
• Provide Customer Service to Program Participants
• Communicate important repair information to customers
• Manage supply inventory and complete purchase orders as necessary
• Valuing of used scooter inventory
• Scooter School coordinator (Development, Preparation, Scheduling, Logistics, Transportation & Testing)
• Assist applicants with MO Drivers License, Preparation, Insurance, & Financial paperwork
• Record keeping (Dealer sales, Maintenance, Program services, and Merchandise sales)
• Contact record data capture, contact update, etc.
• Coordinate all repair and repossession of scooters
• Program participants engagement and event scheduling
• Program Promotion and serving as an ambassador to the community and at events
• Maintain satisfactory required state / City reporting, licenses, and inspection reports
• Scheduling staff, Directing staff, & scheduling for technicians
• Development and implementation of standard operating procedures
• Assist with scooter repair and maintenance, branding, and inspections
• Respond to after-hours and weekend service calls, incidents, or tows
• Manage Salesforce software and other third-party integrations
• Budget control and management
• Must work with and build relationships with Partnered companies and third-party vendors
• All other duties as assigned by the CEO / COO

Key Skills :

Minimum Requirements :

Physical Requirements :

Compensation : Competitive salary with earned time off and benefits.

NOTICE : This job description is provided as a general summary of common job duties performed by individuals assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and Elevate Branson, nor does it in any way alter the employment-at-will relationship that exists between employees and Elevate Branson. As a condition of employment, all Elevate Branson employees are expected to perform job duties assigned by Elevate Branson management even when such duties are not included in their job description