Overview
We're Hiring : Service Coordinator / Office Administrator
Cape Coral, FL | $20–23 / hr + Full Benefits
Are you organized, detail-oriented, and passionate about helping customers? Our established HVAC company in Cape Coral is looking for a Service Coordinator / Office Administrator to join our team and keep operations running smoothly.
Responsibilities
- Be the first friendly voice customers hear – answering phones and ensuring excellent customer satisfaction.
- Coordinate technician schedules, dispatching multiple techs to the right jobs at the right time.
- Process warranties and support smooth operations for service calls.
- Manage permits and ensure all documentation is accurate and up to date (permitting experience a big plus!).
- Keep the office organized – from scheduling to filing to CRM updates.
- Work closely with our team to support both customers and field technicians.
Qualifications
Experience in a trade-based business (HVAC, plumbing, electrical, etc.).Proficiency with Microsoft Office SuiteFamiliarity with CRM / dispatching software (FieldEdge, ServiceTitan, Housecall Pro).Excellent communication & phone skills.Strong organizational skills with the ability to juggle multiple priorities.Bonus : Prior permitting experience in trades or construction.What We Offer
Competitive pay : $20–23 / hour (depending on experience).Full benefits package (health, dental, vision, PTO).A supportive team environment with room to grow.The chance to be part of a respected, well-established HVAC company in Cape Coral.Apply today and bring your skills to a team that values customer satisfaction, teamwork, and growth!
J-18808-Ljbffr