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Project Manager | Richmond, VA (DOT)

Project Manager | Richmond, VA (DOT)

AcrtRichmond, VA, US
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Project Manager

At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.

About the Role

The Project Manager reports to the Operations Manager at Bermex. This position plays a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. This position is also responsible for maintaining excellent customer service while managing a field service operation for a group of employees. It is important for the candidate to plan and maintain work systems, procedures, and policies that enable and encourage the optimal performance of their employees. This position requires a high degree of organization and attention to detail, as well as strong leadership skills.

What You'll Do

Manage and Maintain Workforce :

  • Ensure the health and safety of the workforce
  • Maintain inventory of tools, equipment, and supplies
  • Ensure that all vehicles, tools, and equipment are maintained in a clean, safe, and proper working condition
  • Ensure productivity levels are maintained through effective monitoring of staffing levels and financial requirements

Develop an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development, and high performance :

  • Coach, mentor, and develop staff, including overseeing new employee onboarding
  • Guide personnel to achieve optimal performance level
  • Follow fleet standards and vehicle operating policies
  • Control maintenance and repair of vehicles
  • Train personnel on safety and accident prevention program :

  • Understand and adhere to all company safety procedures as they relate to essential job functions
  • Collaborate with Management Personnel :

  • Formulate departmental goals, strategies, and operating policies and procedures and directing implementation of approved changes
  • Prepare the department forecast and monitor expenses with that forecast :

  • Prepare and maintain a variety of records and reports related to meter reading
  • Complete quality control audits on field personnel monthly
  • Make recommendations for employees regarding employment, performance appraisal, salary changes, promotions, transfers, and terminations
  • Provide written communication on aspects such as economy / efficiency of operations, quality control performance, production / personnel scheduling, and client relationships
  • Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees :

  • Refer all consumer complaints to the appropriate authorities
  • Ensure all complaints are resolved in a timely manner and are acceptable to our clients
  • Train employees on conflict resolution strategies
  • Other duties as assigned.

    About You

    Must Haves :

  • Education : High School Diploma or GED
  • Experience : 1 year of leadership experience in management. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training
  • Nice to Have :

  • Education : Bachelor's Degree in Operations Management or Business Administration
  • Experience : 2 or more years of experience in management or a similar supervisory role; 1 year of continuous work with the same employer, and / or 6 or more months working outdoors
  • Your Skills :

  • Ability to multi-task, and work independently and as a team
  • Exceptional flexibility in daily routines
  • Excellent time management skills
  • Excellent communication skills, comfortable interacting with management and customers
  • Ability to interact with unhappy or negative customers in a professional manner
  • Excellent attention to detail for problem solving and finding solutions
  • Proven leadership and team management skills
  • Strong knowledge of Microsoft 360 (e.g., Outlook, Excel, Word, etc.)
  • Drug / Alcohol Testing

  • Drug / alcohol testing is required per Non-Regulatory requirements for employees working with water, electric, and meters
  • Drug / alcohol testing required per Federal DOT regulations for employees working with gas meters
  • Benefits

    Health and Safety :

  • Group health plans including medical / prescription, dental, vision, and a variety of other coverage options
  • Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
  • Flexible Spending Accounts or an option for a Health Saving Account with company match
  • Company paid Employee Assistance Program (EAP) for all employees and eligible family members

    Retirement :

  • Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
  • Roth or Traditional 401(k) Retirement plan with company match
  • PTO Plans (after 90 completed days of service for full-time employees) :

  • Paid Vacation
  • Paid Holidays
  • Paid Wedding Day
  • Veterans Day paid time off for our veterans
  • Paid Sick Time (New York based positions ONLY)
  • Perks / Allowances :

  • Company vehicle (for all driver-based positions)
  • Gas card for company vehicle (if applicable)
  • Company provided cell phone or mobile allowance (if applicable)
  • Boot allowance from approved vendors
  • Daily per diem for travel-based positions
  • Where We Work :

    Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.

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