KCS Coach Lead and Technical WriterVirtualVocations • Charlotte, North Carolina, United States
KCS Coach Lead and Technical Writer
VirtualVocations • Charlotte, North Carolina, United States
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A company is looking for a KCS Coach Lead & Technical Writer (Remote).
Key Responsibilities
Lead the KCS coaching program by training and mentoring internal teams on KCS principles
Collaborate with subject matter experts to create and maintain technical content for RFPs and proposals
Develop and maintain KCS training materials and monitor knowledge base health metrics
Required Qualifications
3-5+ years of experience in knowledge management, technical writing, or a related role
Experience with Knowledge-Centered Service (KCS) methodologies
Experience in coaching or mentoring within a knowledge-sharing environment
Proficient in knowledge management systems and content collaboration tools
Experience supporting RFP or proposal development processes
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Technical Writer • Charlotte, North Carolina, United States
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