Senior Supply Chain Manager - Mobile

Position Summary

TCL Mobile North America is seeking a highly organized and detail-oriented Senior Supply Chain Manager to join our dynamic team. This role plays a critical part in managing end-to-end fulfillment operations, optimizing supply chain processes, and collaborating with key partners to drive performance across our wireless business. The ideal candidate has a strong background in supply chain management within the wireless or consumer electronics industry and thrives in a fast-paced, growth-focused environment.

Duties may include but are not limited to :

• Manage end-to-end fulfillment processes with 3PL partners, including packaging, order processing, and shipping coordination
• Oversee customer open orders from initiation through delivery, ensuring on-time and accurate fulfillment
• Conduct material control and exposure risk management to support operational efficiency
• Participate in CPFR (Collaborative Planning, Forecasting, and Replenishment) calls with key accounts
• Join weekly planning meetings with the TMC team and 3PL partners to align production and delivery schedules
• Supervise all inbound and outbound shipments to maintain service level and delivery targets
• Collaborate closely with the packaging team to ensure materials are available for production runs
• Coordinate across departments to support customer service and other supply chain functions
• Perform quarterly inventory control and reconciliation to ensure data accuracy and compliance
• Manage customer invoicing via EDI portal and internal invoicing through SAP
• Conduct quality assurance inspections at 3PL facilities as needed
• Lead logistics cost reduction and process improvement initiatives for the NANA region
• Oversee freight forwarder performance, including KPI management, claims, and settlements
• Maintain compliance with company policies and operational procedures
• Perform other related duties as assigned

Qualification / Requirements :

Cognitive and Physical Demands :

Benefits :

Vacation : Starting at 5 days per year

Health & Wellness Days : 10 days per year (prorated based on start date)

Paid Holidays : 12 days per year

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Pension Plan

Paid Maternity Leave

Job Type : Full-time

Salary Range : $125,000 - $150,000 per year