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Sales Associate

Sales Associate

MccoysAustin, TX, US
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Job Description

The Sales Associate will assist customers with purchasing merchandise.

Starting Pay : $16.50 / HR

Job Location : 6200 Burleson Road, Austin, TX 78744

Duties / Responsibilities

  • Greets and interacts with customers.
  • Consults with customers to understand needs and preferences related to available merchandise.
  • Demonstrates and explains available merchandise, selecting and suggesting options suitable for the customer's needs.
  • Emphasizes product features, quotes prices and credit terms, and prepares sales orders.
  • Retrieves desired merchandise from sales floor and / or yard; places special orders where appropriate and required.
  • Builds and maintains customer relationships by entering new customer data and other sales data for current customers into a computer database.
  • Assists customers in resolving complaints, including escalating them to management when appropriate.
  • Investigate and resolve customer problems with products or services.
  • Operates the cash register accurately using the UPC scanner, quick key, and product keywords.
  • Accepts money in the form of cash, checks, and credit or debit cards for items purchased.
  • Processes returns and exchanges according to store policy.
  • Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping.
  • Performs other related duties as assigned.

Required Skills / Abilities

  • Excellent customer service skills.
  • Good verbal communication skills.
  • The ability to operate available equipment, such as cash registers, calculators, or scanners.
  • Basic mathematical skills, as needed to make change and give refunds.
  • Basic and intermediate knowledge of building products and local building codes.
  • Knowledgeable about the company's products and services, as well as customer-related policies.

    • Education and Experience

  • A high school diploma or equivalent is preferred.
  • Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered.

    • Physical Requirements

  • Prolonged periods of standing and working on the computer or related equipment.
  • Must be able to lift up to 30 pounds at times, and occasionally lift / move up to 80 pounds.
  • May need to work overtime, nights, weekends, and holidays.
  • The ability to perform repetitive movements over long periods.

    • McCoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and / or interview process should contact a representative of the People Development Department at (866) 896-0884.

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    Sales Associate • Austin, TX, US