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Patient Coordinator
Patient CoordinatorWoolfson Eye Institute • Atlanta, GA, US
Patient Coordinator

Patient Coordinator

Woolfson Eye Institute • Atlanta, GA, US
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Job Description

Job Description

Description : JOB SUMMARY

Handles front desk and medical records duties.

SUPERVISION : Reports to the Center Manager

RESPONSIBILITIES

  • Prepare charts for appointments; print daily appointment list for provider, type and create new patient chart within 24 hours of office visit
  • Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
  • Check out patient after they've seen the physician; schedule return visit as needed
  • Answer phones; take and relay messages; refer callers to other departments as needed
  • Copy, scan and mail documents and forms as needed
  • Performs related work as required.

TYPICAL WORKING CONDITIONS :

  • Exposure to patients and public
  • Exposure to paper products including carbon
  • Regular use of computer keyboard, mouse, and telephone
  • Work may be stressful at times
  • Accommodating unique demands from each physician and their staff

    • GENERAL WORKER TRAITS AND QUALITIES :

  • Ability to maintain strict confidentiality on all patient issues
  • Must be a team player with a positive attitude
  • Ability and desire to represent the clinic in a professional manner
  • Position require sympathy, tact and understanding in dealing with patients, physicians, and coworkers
  • Ability to adjust to various personalities
  • Ability to work with and without supervision and perform a variety of routine tasks
  • Willingness to accept responsibility for established procedures

    • Requirements :

  • High school diploma or GED required
  • Knowledge of medical practice procedures and functions preferred
  • Knowledge of medical terminology preferred, but not required
  • Previous experience with telephone systems and office equipment including copiers, adding machines, fax machines and computers Excellent communication skills.
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Proficient in Outlook and Microsoft Word and other EMR systems
  • Flexibility (may require some early mornings and evenings)
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    Patient Coordinator • Atlanta, GA, US