Position Summary The Lube Technician role is an entry-level position designed to familiarize new team members with our service standards, procedures, and customer-focused philosophy. This position serves as the foundation for advancement, with certification as a Certified Technician expected within 45 days of hire.
In this role, you will learn and assist with our Full-Service Oil Change process, perform routine vehicle maintenance, and deliver fast, friendly, and professional service to every customer.
Essential Duties and Responsibilities
Learn and adhere to standard operating procedures for oil changes and related services
Assist with vehicle maintenance tasks such as oil changes, filter replacements, and fluid top-offs
Maintain a clean, safe, and organized work environment
Communicate effectively with team members to ensure smooth workflow
Provide an exceptional and professional customer experience
Complete required Rally Point training modules to achieve Certified Technician status
Demonstrate proficiency in all positions involved in the Full-Service oil change
Uphold standards of integrity, efficiency, and transparency
Lead by example in delivering exceptional customer service
Support team performance and mentor new technicians
Knowledge, Skills, and Abilities
Strong work ethic and eagerness to learn
Dependable attendance and punctuality
Positive attitude and excellent communication skills
Ability to thrive in a fast-paced, physically active environment
Must be able to stand for extended periods
Ability to maneuver in and out of a shallow 3-foot deep pit safely
Physical capability to walk, stand, bend, stoop, twist, and perform manual tasks for extended periods
Willingness to work in varying weather conditions
Alertness and situational awareness in a fast-paced environment
Ability to lift up to 50 pounds
Reliable transportation
Education & Experience
~ No prior automotive experience required; full training provided
Lube Technician • South Charleston, WV, US