Revenue Cycle Support Specialist

Job Posting

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location : Streeterville, Chicago, IL

Job Description

General Summary :

Maintains all PFS patient account records according to established systems that allow for efficient retrieval. Establishes clear marking for contents of all filing cabinets. Keeps current with all Laser document processing. Ensures that all billing audits are completed in a timely manner, and posts additional charges as well as billing corrections in accordance with the findings of the audits. Distributes daily bills, claims, and reports to various department teams and to management. Actively supports the Hospital's and the department's customer service goals, individually and as effective team members.

Essential Job Functions :

• Files all documentation relating to patient demographic information, patient financial information, and cash processing information.
• Maintains Laser processing of record storage.
• Retrieves and distributes computer reports for the various PFS teams and for management.
• Makes copies and faxes necessary information for PFS teams.
• Controls the requests for, pick up of, and return of medical records.
• Processes incoming and outgoing office mail.
• Processes billing charges and credits as a result of the audits of patient bills.
• Prepares cash batches for posting to patients' accounts.
• Handles subpoenas and other court-ordered or attorney-initiated requests for billing information.
• Completes requests for itemized bills.
• Processes all requests for office supplies, and maintains office supplies in a secure and orderly location.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.

Knowledge, Skills and Abilities :

Pay Range : $18.00-$27.00 Hourly

At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs.

Benefit Statement : For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes :

There's a Place for You with Us : At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.