IT Technical Business Analyst - Intermediate

Description : Project Scope :

Cloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also responsible for the continuous service improvement and continuous service development of those services and products.

Artificial Intelligence Maximalist (AIM) supports the GoA's Artificial Intelligence key initiative led by Technology and Innovation. AIM services focus on real-world challenges-ranging from improving service delivery and streamlining operations to exploring new AI-enabled solutions for policy and program outcomes.

Reporting to the Director, Cloud Platform Services, or Director Artificial Intelligence Maximalist, the Technical Business Analyst resource will provide the planning, coordinating, development, documenting and delivery of multiple M365 and Cloud related projects from the analysis phase through to the implementation phase. The Technical Business Analyst may also be involved in managing other team members and providing general technical assistance and guidance as required.

The Technical Business Analyst will review and understand departmental and corporate policies, business rules, data requirements and supporting system processes and ensure the objectives and schedules align with GoA goals and objectives.

This Technical Business Analyst will provide recommendations, including details of resource requirements, dependencies, interdependencies, policy implications pertaining to internal / external influences and the methodology to be applied.

This resource will have working knowledge and experience of IT infrastructure environments including general concepts of workstation / server hardware, software build and push strategies, and a general understanding of line-of-business applications and architectures for both on-premise and cloud environments. The resource must have a sound understanding of IT Change and Communication Management and User Acceptance Testing frameworks. We require this resource to have excellent communications skills, both written and verbal. A proven ability to function on an individual basis and in a team environment is essential. Resources awareness of existing GoA and department IT policies, procedures, standards, guidelines and practices is an asset.

Duties :

Research and evaluate latest technology trends.

Architect new IT services, develop solution paper and test plans.

Evaluate current services and recommend remedial actions where required.

Assist in determining hardware / software / cloud requirements.

Collaborate with multi-disciplined teams on proof of concept and limited production roll outs.

Provide quality control on production implementations.

Communicate operation guidelines and policies to the clients.

Apply and interpret how the operation guidelines enhance the department's way of doing business.

Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation.

Assist in developing project plans, schedules, and estimates pertaining to architectural deployment and services delivery.

Assist in developing task lists and resource assignments within the context of architectural planning and deployments.

Assist with implementation of IT infrastructure.

Document technical recommendations and provide technical advice and guidance to management, operations and project team members and within shared IT services.

Ensure change management processes are followed.

Make recommendations to project team members pertaining to issues, risks and client satisfaction.

Provide tracking and reporting of time and status on all work as required.

Equipment requirements :

Resource will require own equipment.

Resource must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD / remote-related software will be installed on the resource's computer.

In the event that the Contractor's resources are directed to work remotely, the Contractor shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the Contractor's resources have the necessary access and credentials to the Government of Alberta's system.

The fixed rate quoted must be inclusive of all overhead, office space and equipment, including supplies, administrative burden, mark-up and all other costs to perform the Services for the duration of the Contract.

Working Hours :

Standard Hours of work are 08 : 15 16 : 30 Alberta time, Monday through Friday excluding holidays observed by the Province

Work must be done from within Canada, due to network and data security issues.

The role will be remote, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing / accommodation, food / drink.

Notes on Location :

Resource will work remotely, though must be available for onsite meetings when required.

Onsite meetings include but are not limited to strategic, architectural, and technical discussions, meeting with team members, senior managers, directors, executive directors and business clients. Frequency of meeting could be up to 3-4 times per month.

Incumbency :

Previously this role was filled by a contractor, however, for this and all other opportunities, the Ministry seeks the best person to fill the role.

Standard Background check required

The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks.

Mandatory Training Courses :

Once hired the resource will be required to complete all mandatory training.

Anticipated Interviews dates

will be held between Sept 4- Sept 8,25

Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request

Scoring Methodology :

Financial / Pricing : 20%

Resource Qualifications : 20%

Interview Process : 60%

SUBMISSION MUST INCLUDE :

RESUME

ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB / PROJECT WHERE EXPERIENCE WAS ATTAINED.

EACH JOB / PROJECT MUST CONTAIN THE TERM OF THE JOB / PROJECT IN THE FORMAT MMM / YYYY to MMM / YYYY.

RESOURCE REFERENCES

o Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource.

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Additional Details

• Payment Terms : Y030 - within 30 days Due net|Y015
• Maximum Extension Term (Months) : 12

Qualification

Assessment

Must Have

Education

Yes / No - (BA-Int)The proposed resource must meet or exceed one of the following...

Yes

Work Experience

Duration - Experience as a business analyst translating business requirements into detailed...

5 years

Duration - Experience collecting and analyzing requirements for implementing cloud based projects...

3 years

Duration - Experience identifying and assessing requirements within multiple architecture domains...

3 years

Duration - Experience in developing integrated system and technical design specifications on...

5 years

Duration - Experience in facilitating and managing business process development and process...

5 years

Duration - Experience in gathering requirements from a diverse group of stakeholders across...

5 years

Nice to Have

Work Experience

Duration - Experience developing and delivering communications and presentations at multiple...

3 years

Duration - Experience in the development of project documents for a wide variety of initiatives...

4 years

Duration - Experience in understanding the impact of policies, processes and procedures on...

2 years

Duration - Experience with User Acceptance Testing processes on large, complex...

3 years

Duration - Experience working in or for the public sector.

3 years