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Team Member Sbarro (White Hills)

Team Member Sbarro (White Hills)

LV PetroleumChicago, IL, US
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Job Summary :

As a Team Member at Sbarro, you will play an essential role in ensuring customers have a positive dining experience by providing outstanding service, preparing high-quality food, and maintaining a clean, welcoming environment in the restaurant.

Key Responsibilities :

  • Customer Service :
  • Greet customers in a friendly and welcoming manner.
  • Take customer orders accurately and promptly, answering any questions regarding the menu.
  • Process customer payments and provide correct change or receipts.
  • Serve food to customers in a timely and professional manner, ensuring their satisfaction.
  • Address customer complaints or concerns professionally and resolve them effectively.

Food Preparation :

  • Assist in preparing pizza, pasta, salads, and other menu items according to Sbarro's standards.
  • Operate kitchen equipment (ovens, fryers, grills) safely and efficiently.
  • Ensure food is prepared fresh and consistently meets the restaurant's quality standards.
  • Portion and assemble food items accurately and efficiently for both dine-in and carry-out orders.

    • Cleaning and Sanitation :

  • Maintain cleanliness in all areas of the restaurant, including the kitchen, dining area, and restrooms.
  • Clean and sanitize kitchen equipment, utensils, and workstations regularly to meet health and safety regulations.
  • Ensure all food safety procedures are followed, including the proper storage, handling, and preparation of food items.

    • Cashier and Register :

  • Operate the cash register and handle transactions accurately, including cash, credit, and mobile payments.
  • Maintain a clean, organized, and efficient register area.
  • Provide customers with receipts, handle returns or exchanges, and ensure all transactions are correct.

    • Team Collaboration :

  • Work as part of a team to ensure smooth restaurant operations.
  • Communicate effectively with coworkers to ensure customer orders are completed accurately and efficiently.
  • Help train new team members or assist with cross-training in other restaurant areas.
  • Support team members during busy periods to ensure excellent service and order accuracy.

    • Inventory and Stocking :

  • Help with stocking and organizing food, beverages, and other supplies.
  • Assist in managing inventory and ensuring products are well-stocked and rotated according to company guidelines.
  • Monitor the inventory and notify management of low stock levels to ensure timely replenishment.

    • Other Duties :

  • Assist with opening and closing duties, including cleaning, organizing, and prepping the restaurant for the next shift.
  • Perform other tasks as directed by the restaurant manager or supervisor.

    • Skills and Qualifications :

  • Customer Service : Strong communication skills and the ability to engage with customers in a friendly, professional manner.
  • Teamwork : Ability to work effectively with other team members and contribute to a positive, collaborative environment.
  • Attention to Detail : Ensures food is prepared to the restaurant's high standards and that customers receive accurate orders.
  • Time Management : Ability to work efficiently and handle multiple tasks simultaneously, especially during busy times.
  • Cash Handling : Ability to process payments accurately and manage cash register transactions.
  • Food Safety Knowledge : Familiarity with food safety and sanitation standards (training may be provided).
  • Physical Stamina : Ability to stand for extended periods and perform physical tasks, including lifting up to 25 pounds.

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    Team Member • Chicago, IL, US

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