Patient Service Representative - SCC Infusion Clinic

Patient Service Representative - SCC Infusion Clinic

Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.

Scheduling :

• Schedules patient appointments, either by telephone or in person
• Provides information about clinic operations
• Obtains patient demographics on new patients and updates demographics on established patients
• Answers telephone calls and distributes to the appropriate people
• Prepares and enters healthcare providers' schedules into the computer
• Coordinates schedules as directed to patient requiring multiple services

Check In / Check Out :

Filing and Organization :

Referrals and Authorizations :

Miscellaneous :

All Areas :

General Responsibilities :

Minimum Requirements :

Education : High School Diploma or GED required.

Experience : 0-3 years of professional work experience required. 2 or more years of experience in customer service preferred.

Licensure / Certifications / Registrations Required : None required.

Knowledge, Skills & Abilities :

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.