Express Expediter

General Summary

The Express Expediter is tasked with ensuring catering, call in, and take out orders are handled efficiently and requires excellent communication and organizational skills. This position requires communication with the General Manager, Pit Master, Assistant Managers and Crew for product preparation, inventory, and product availability to ensure timely delivery and accuracy of orders.

Essential Duties and Responsibilities

• Be knowledgeable about the Outlaw’s BBQ menu items.
• Perform functions of a cashier by operating a point of sale system to take orders and process payments, including the ability to count correct change.
• Ensures ticket times are in compliance with operating standards for prompt and consistent delivery to the guest.
• Ensure completion and accuracy of order before delivery to the customer.
• Ability to multi-task while accepting outgoing delivery orders including phone in and Waiter orders.
• Coordinates all outgoing orders for prompt pick up and delivery.
• Responsible for all communication between management staff, line cooks, pit room staff and Front of House crew members regarding inventory needs and product preparation for bulk to go orders.
• Coordinates time, delivery, location and communicates the information to the designated runner.
• Anticipates replacement needs for prepared side menu items to determine sufficient product is on hand for additional shifts.
• Monitors progression of restaurant opening checklist to ensure that all tasks are complete before doors open.
• Replenishes items needed for outgoing orders as needed.
• Ensures food quality, temperatures, and holding times on prepared menu products in accordance with operating procedures.
• Maintains bar service for beverages and menu items.
• Assists other team members with maintenance (side work, opening / closing duties) as necessary.
• Assists in maintaining cleanliness of the restaurant / property including disposal of trash and debris from outside parking lot, cleaning windows and other general cleaning requirements assigned by management.

Knowledge, Skills, and Abilities :

Physical Demands of the Job

Education and Experience

Assignment of Duties

NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THE JOB AT ANY TIME.

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