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Automotive Service Advisor

Automotive Service Advisor

Midas NORTH PROVIDENCE 4962Providence, RI, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience.

We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Service Advisor developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including :

  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

    • Qualifications

  • A minimum of 2 years of service advisor experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule - 5 days - Sundays off.
  • Valid drivers license
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