Onsite - Patient Service Representative

Job Description

Job Description

Description

Overview : Under general supervision, this role is responsible for guiding patients through their insurance coverage and financial responsibilities. The representative educates patients on benefits, assesses financial ability, and may assist with identifying and applying for financial aid programs. This position also ensures accurate and timely updates to patient insurance information and supports compliance with organizational standards and values.

Key Responsibilities :

Prior to treatment, collect insurance details and patient demographics.

Educate patients on coverage, co-pays, deductibles, and out-of-pocket costs.

Assess financial capacity and discuss payment options.

Provide information on financial assistance programs and help complete necessary forms.

Prepare cost estimates based on diagnosis, coverage, and aid eligibility.

Obtain pre-authorizations or referral codes from clinical reviewers.

Review account balances and coordinate with front desk for patient follow-up.

Ensure co-pay amounts are accurately entered for proper collection.

Verify and update insurance and demographic data at each visit.

Stay informed on available financial aid programs and build relationships with aid providers.

Maintain confidentiality and adhere to all applicable privacy regulations.

Keep manuals, logs, and documentation current.

Perform other duties as assigned.

Skills

Help desk support, Customer service, Patient service

Top Skills Details

Help desk support,Customer service,Patient service

Additional Skills & Qualifications

Pay is $17-$19 $20 if they are bilingual

The ideal candidate for the Patient Benefits Representative will have the following experience :

High school diploma or equivalent required.

Minimum three (3) years patient pre-services coordinator or equivalent required.

Proficiency with computer systems and Microsoft Office (Word and Excel) required.

Demonstrate knowledge of CPT coding and HCPS coding application.

Must be able to verbally communicate clearly and utilize the appropriate and correct terminology.

Must successfully complete required e-learning courses within 90 days of occupying position.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $17.00 - $19.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tomball,TX.

Application Deadline

This position is anticipated to close on Oct 8, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.