Luxury Sales Assistant ManagerBrilliant Earth • Dallas, TX, US
Luxury Sales Assistant Manager
Brilliant Earth • Dallas, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionAssist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers. Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service. Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs. Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team. Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment. Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures. Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers. Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments. Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews. Collaborate across departments, including operations, merchandising, retail operations, marketing, HR and customer care. Specific qualifications : Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams BA degree or equivalent preferred A true passion for helping people and creating positive customer service experiences Highly organized with focus on execution, problem-solving, and improving processes Motivated self-starter with high efficiency work style, while maintaining attention to detail Excellent written and verbal communication Ability to think critically and adapt quickly in a flexible environment Exceptional time management skills and accountability Team player with the ability to work collaboratively to achieve business goals Robust CRM software experience Entrepreneurial spirit / self-starter Commitment to respect and inclusion in the workplace Interest in socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month! 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Paid Time Off. We know it is important to recharge and relax- you’ll accrue 3 weeks of PTO in your first year. Sales Incentive Programs. Quarterly bonuses for achieving sales targets. If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! #IND111 More About Us At Brilliant Earth , our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com. Powered by JazzHR
Luxury Sales Assistant Manager - Dallas, TX Position Overview :
- The Luxury Sales Assistant Manager for our Dallas, TX location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers.
- As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer.
- The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members.
- We are searching for a motivated and dedicated team leader to drive success. This role is in person at our showroom in Dallas, TX.
The ideal candidate will be able to work a schedule of Tuesday-Saturday. Key Responsibilities :
In addition, we offer competitive compensation and a robust benefits package, including :
Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry. Wellness Benefits . We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24 / 7 access to counseling. Giving Back and Volunteer Opportunities . In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. How to Apply & What to Expect Everyone at Brilliant Earth has a voice – we want to hear yours!
Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying.
serp_jobs.job_alerts.create_a_job
Sales Manager Luxury • Dallas, TX, US
Job_description.internal_linking.related_jobs
Milan Laser Hair Removal is one of the nation's premier laser hair removal providers.That's because we only use top of the line lasers, and all our treatments are performed by licensed medical prof...serp_jobs.internal_linking.show_more
Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_more
Army Occupational Therapists have the strength to heal our Nation’s defenders If you are a professional in the field of occupational therapy and want to combine your specialized skills with a desir...serp_jobs.internal_linking.show_more
Description Medical Device Sales - Paid Internship Looking for a rewarding and lucrative career in the medical sales industry? Our paid Internship may be the right path for you! Here are just some ...serp_jobs.internal_linking.show_more
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_more
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Luxury Sales Consultant - The Gents Place Barber & Business Club - Southlake, TX.Extroverted, outg...serp_jobs.internal_linking.show_more Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_more 
Commission-Based + Performance Bonuses).Lead a high-performing insulation division in a dynamic residential home services company.
Oversee operations, drive sales through in-home consultations, and ...serp_jobs.internal_linking.show_more
A company is looking for a Revenue Enablement Manager - Strategic Programs.Key Responsibilities Act as a strategic advisor to sales leadership, providing insights to enhance productivity Monitor...serp_jobs.internal_linking.show_more A company is looking for a Sales Enablement Manager to drive sales excellence and empower the commercial team.Key Responsibilities Develop a scalable enablement roadmap aligned with revenue and g...serp_jobs.internal_linking.show_more 
Luxury Sales Consultant - The Gents Place Barber & Business Club - Frisco, TX.Apply if you meet ALL of the following requirements : .
Extroverted, outgoing, and positive team member with a SMILE : ...serp_jobs.internal_linking.show_more Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_more 
We are searching for current and former athletes with a competitive mindset to join our unconventional and dynamic sales team.
Athletes are constantly looking for ways to challenge themselves, and w...serp_jobs.internal_linking.show_more THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career.
Challenging Work Feel inspired with great case di...serp_jobs.internal_linking.show_more 
Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out.
Our associates travel literally across the globe,...serp_jobs.internal_linking.show_more Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_more 
Benefits include : Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications.
The Assistant Store Manager supports the Store M...serp_jobs.internal_linking.show_more THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career.
Challenging Work Feel inspired with great case di...serp_jobs.internal_linking.show_more
Assistant Sales Manager
Milan Laser • Dallas, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Need extra cash for the Summer? Drive with Uber!
Uber • Rosser, TX, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Reserve Occupational Therapist
United States Army • Tool, TX, United States
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Medical Device Sales – Paid Internship
Medical Sales College • Kemp, Texas, US
serp_jobs.job_card.internship
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Outside Insurance Sales - Luxury Travel Incentives
Platinum Supplemental Insurance • Dallas, Texas
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Luxury Sales Consultant
The Gents Place • Southlake, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Insurance Sales Agent - Luxury Travel Incentives
Platinum Supplemental Insurance • Dallas, Texas
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Insulation Sales Manager
The Blue Collar Recruiter • Dallas, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Revenue Enablement Manager
VirtualVocations • Arlington, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sales Enablement Manager
VirtualVocations • Carrollton, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Luxury Sales Consultant
Gents Place • Frisco, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Sales Representative - Luxury Travel Incentives
Platinum Supplemental Insurance • Dallas, Texas
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Athletic Mindset Sales Representative
Altitude Development Group • Terrell, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Reserve Nuclear Medicine Officer
United States Army • Seven Points, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Assistant Manager
The Tile Shop • The Colony, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Insurance Sales Representative - Luxury Travel Incentives
Platinum Supplemental Insurance • Dallas, Texas
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Assistant Store Manager - Spirit
Spirit Halloween • Lewisville, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Active Nuclear Med Officer
United States Army • Seven Points, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted