Telecommunications Systems Technician III
Base pay range : This range is provided by California Governor's Office of Emergency Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview
Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. This is a night shift position monitoring the Public Safety Communications network.
Responsibilities
- Perform preventive maintenance on microwave equipment (analog and digital), multiplex equipment, switches, routers, servers, firewalls, network cores, VPNs, VLANs, DMZs, TSM800, Active Directory, DHCP, DNS, SNMP, MW antenna systems, and power systems to component level using specialized test equipment; conduct functional and operational checks.
- Respond to and resolve the most critical and complex public safety communications problems for State Agency clients; lead oversight of technicians in assigned geographic shop or microwave area in absence of supervision.
- Coordinate resources, plan, organize, and supervise work activities; foster communications with individuals, organizations, and public safety agencies served.
- Maintain professional, team-centered environment and effective working relationships; proficient use of Microsoft Office (Word, Outlook, Excel).
- Travel to remote locations, high elevations, and in inclement weather as required.
Travel and Working Conditions
In Office : This position supports day-to-day operations at an office location. Not a hybrid telework position.
DMV Pull Program : Participation is required. A valid California Driver's License is required; provide CDL number, class, expiration date, and endorsements / restrictions on your application.
In emergencies, employees may be required to report to work outside normal hours, travel extensively, and relocate to emergency sites with little advance notice.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, the following factors will provide the basis for competitive evaluation :
Minimum 2 years of hands-on experience in a Network Operations Center (NOC) or telecommunications support role.Detail-oriented with excellent communication and documentation skills; ability to write incident and escalation reports.Industry certifications such as CompTIA Network+, Cisco CCNA, or JNCIA.Working knowledge of CPUC compliance standards; familiarity with Cal / OSHA safety protocols around telecom infrastructure.Experience with network and system monitoring tools (e.g., SolarWinds, Nagios, Zabbix, Netcool).Experience with VoIP, SIP, and unified communications systems; knowledge of FCC and E911 regulatory requirements.Ticketing systems experience (ServiceNow).Microwave Communications Systems experience.Associate degree in Telecommunications, Computer Science, Networking, or related field preferred.Scripting or automation experience (Python, PowerShell, or Bash).Strong understanding of Layer 1–3 networking protocols (TCP / IP, Ethernet, BGP, OSPF, MPLS).Additional Technical Qualifications
Ability to troubleshoot and resolve issues related to : Fiber and copper circuits (T1, DS3, OCx, Ethernet over Fiber); Optical transport (DWDM, CWDM, SONET); Router and switch configuration (Cisco, Juniper, etc.).Benefits
Benefit information can be found on the CalHR and CalPERS websites. Cal OES employees are eligible for a number of benefits.
Free ParkingOn-site Gym and Locker roomElectric CarportExcellent CalPERS state pension plan401(k) and 457(b) PlansFlexible SchedulesGenerous paid time offHealth, dental & vision insurance for the employee or their familyInvestment in career developmentLocated near local eateries, financial institutions, and the Light Rail StationSeniority level
AssociateEmployment type
Full-timeJob function
Engineering and OtherIndustries
Public Safety and TelecommunicationsJ-18808-Ljbffr