Springfield - Retail Manager

Job Description

Job Description

The Retail Manager will assist in developing a Binny’s Beverage Depot team that thrives on teamwork and shares our seven-decade commitment to helping people celebrate the best times of their life. The Retail Manager for Binny's Beverage Depot is expected to lead and assist in all facets of store operations. This includes, but is not limited to, providing excellent guest service, overseeing operational performance for all staff, driving associate development, and promoting product sales.

Duties and Responsibilities :

Our Retail Managers are responsible for overall store operations including the following :

• Provides strong leadership and oversight throughout the store.
• Creates a welcoming environment for customers and staff members, as well as quickly responding to their inquiries and needs. Provides great customer service.
• Identify individual staff strengths and opportunity areas. Create developmental plans to prepare staff for future growth.
• Timely administration of Human Resources related tasks, including staff performance reviews, disciplinary documentation, and required training checklists.
• Responsible for generating sales, handling difficult and / or complicated transactions, and positive customer / staff interactions.
• Forecasting and adapting to business, focusing on customer service and productivity to meet sales goals.
• Enforcement of carding procedures to ensure safe and legal sales of alcohol and tobacco.
• Identify opportunities to drive customer traffic into the store through interactions e.g., tastings, events, etc.
• Help maintain appropriate staffing levels by continuous applicant review, in addition to internal staff development. Hiring, training, and coaching of store associates and department leads.
• Prioritize, plan, and adjust schedules as necessary to maximize sales and productivity.
• Enforce all company policies and procedures, including health, safety, and security.
• Actively participate in further product training and educational opportunities.
• Time management and task management for staff.
• Ordering and maintaining product and inventory.
• Meeting and exceeding sales and service goals.
• Being an ambassador for the Binny's brand.

Qualifications :

Additional Qualifications (Essential Job Functions) :

Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount.

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