Customer Pick Up Clerk

Job Title

Customer Pick-Up Clerk

Job Overview

The Customer Pick-Up Clerk will greet and assist customers with pick-ups from the Distribution Center and ensure an exceptional customer experience. This role will manage incoming calls and respond to customer service inquires, maintain an organized filing system, and provide administrative support to the team. Other duties include :

• Process Fed Ex orders for shipment and scan delivery documents.
• Pick customer orders as needed.
• Maintain organized filing system and clean work area
• Complete scans within a provided timeline. Record daily progress and communicate with managers.
• Report known inaccuracies to leadership for correction
• Retrieve and forward copies of delivery manifest to Bob's personnel upon request
• All other duties as assigned

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas :

Core Competencies & Expertise

Preferred Competencies & Skills

Who We Are

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Compensation

Benefits & Perks

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

Physical Demands

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :

$22.00 - $25.00 / hour (Based on experience)

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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