Senior Door & Window Service Technician
Fulltime
Dallas, TX 75238
About the job
We are seeking a highly skilled and experienced Door & Window Senior Service Technician to join our team. As a Service Technician, you will be responsible for diagnosing door and window issues with builders and homeowners, submitting warranty information on customers behalf, and making necessary repairs in the field.
Examples of the type of work include window re-glazing, door adjustment's, screen installations, and diagnosing water leaks.
Duties :
- Diagnose door and window issues reported by home owners and builders
- Submit Warranty claims on behalf of home owners and follow up on manufacturers.
- Perform repairs and maintenance on door and windows in residential and commercial properties
- Complete service calls effectively, ensuring customer satisfaction
- Communicate with customers to explain repair options an provide estimates
- Keep accurate record of service calls, repairs and warranty claims,
- Maintain a clean and organized work vehicle and inventory of tools and materials
Experience :
High school diploma or equivalent; technical certification or degree preferredProven experience as a Service Technician of 5+ yearsStrong knowledge of Door and Window systems including installation and repair techniquesStrong mechanical aptitude and trouble shooting skillsExcellent communication and customer service skillsAbility to work independently and manage time effectivelyWillingness to learn and adapt to new products and technologies_ Valid Drivers License and clean driving record